109 technical support engineer jobs at 83 companies in Cotati, CA
2mo
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Sr. Technical Support Engineer
San Francisco or United States
$124k-$255k/yr RemoteFull Time
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Pinterest API, SDKs, Python, shell scripting, AI
1mo
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
3w
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
3w
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Technical Support Engineer, Metronome
United States or New York City or Seattle or South San Francisco
$137k-$206k/yr RemoteFull Time
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Typescript, Python, Ruby, SQL, APIs, Pylon, Zendesk, Front, Slack
1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
1mo
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
4d
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Technical Support Engineer, L2
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yr RemoteFull Time
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
macOS, Windows, Linux, AWS
1w
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Senior Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
1mo
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
3w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
4d
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Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yr RemoteFull Time
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
Kubernetes, SLURM, Ansible, Vast, Weka, Python, TypeScript, JavaScript, curl, Postman, Prometheus, Grafana, REST API, Git, AWS, GCP, Azure, FlashAttention, Hyena, FlexGen, RedPajama
3d
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
2mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
3w
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
5d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Technical Solutions Engineer
San Francisco, California, United States
$167k-$231k/yr HybridFull Time
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Kubernetes, Docker, Terraform, AWS, Azure, GCP, AI/LLM
1mo
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Technical Operations Engineer
Alameda, California, United States
$132k-$155k/yr OnsiteFull Time
2+ YOE2+ years supporting embedded systems or robotics; comfortable with Linux, serial/network protocols (CAN, RS-485, RS-232, SPI, I2C, TCP/IP); bachelor’s in engineering preferred; able to travel up to 30% and participate in on-call rotations.
Linux, CAN, RS-485, RS-232, SPI, I2C, TCP/IP, APIs
4w
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
3w
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AI Support Engineer Lead (US)
San Francisco or New York or Paris
$240k-$350k/yr OnsiteFull Time
Proven support-engineering leadership, strong technical aptitude with code and logs, builder-level AI fluency (agents/automations), exceptional prioritization and people development skills.
Dust, Cursor, Claude Code, n8n
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