80 technical support engineer jobs at 62 companies in Foster, RI
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yrOnsiteFull Time
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
RadNetNASDAQ: RDNT: Provider of outpatient diagnostic imaging and radiology services.
5+ YOEBachelor’s degree in IT/Healthcare Informatics or related field or equivalent experience; 5+ years IT support; 3+ years healthcare IT/PACS support; strong Windows/Linux, MSSQL, networking; PACS/RIS/HL7/EMR experience; cloud and scripting familiarity; ITIL-based processes; excellent communication and multitasking.
Allego: Provide a modern revenue enablement platform for sales teams
2+ YOEKnowledge of relational databases/SQL, familiarity with cloud services (AWS preferred), ability to create technical documentation, and 2 years technical support/help desk or related experience.
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
Principal F135 Customer Support Engineer, Technical Data (Onsite)
East Hartford, Connecticut, United States
$87k-$165k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
3+ YOEU.S. citizenship required. Bachelor's degree in related field; 5+ years experience (or 3+ with advanced degree). Knowledge of limits development, configuration management, technical data, and MS Office. 10% travel.
Blitzy: Autonomous AI platform for enterprise software development.
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
Anduril Industries: Defense technology building autonomous military hardware and software.
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
Member of Technical Staff – Senior Engineer, Data & Training Infrastructure
Cambridge or San Francisco
$255k-$340k/yrOnsiteFull Time
Walden Robotics: A building general-purpose robots and scalable training infrastructure to improve quality of life across home, work, and industrial settings.
Experience supporting large-scale training and distributed training performance, strong technical judgment, measurement-driven performance skills, and leadership/mentoring of engineers.
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
AVI-SPL: Provides global audio-visual integration and unified communication solutions.
5+ YOE5+ years event production and AV experience, project management skills, ability to manage multiple events, strong communication, problem solving, and flexibility to support varied hours and travel.
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
2+ YOEBachelor's in engineering or science, 2+ years in sales/applications/quoting or technical sales support in industrial/manufacturing, strong communication, project management, and ability to produce P&ID and technical documentation.
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD