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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
1w
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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Linux/Unix, VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda, SQL, Ruby, Python, Shell/BASH, Java, C/C++, Perl
1mo
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Sr. Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yr OnsiteFull Time
4+ YOEAS degree in technical engineering or related field; 4+ years field service/technical support; strong communication; willing to travel up to 5%.
MS Office
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
3w
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Technical Support Engineer II
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in technical or software support; strong troubleshooting in SaaS/observability/cloud; experience with OpenTelemetry, cloud platforms, and containers; excellent communication and cross‑team collaboration.
Bindplane, OpenTelemetry, AWS, Microsoft Azure, GCP, Docker, Kubernetes
1mo
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
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Technical Support Engineer
Somerville, Massachusetts, United States
$70k-$85k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent experience,5+ years IT support,3+ years healthcare/radiology support lead,experience with Windows/Linux/MSSQL,PACS/RIS/DICOM/HL7/EMR,public cloud,SSRS,scripting,ITIL,ticketing,strong communication and on-call availability.
Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS, DeepHealth
1mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Technical Service Engineer
Danbury or Burlington or United States
$75k-$85k/yr OnsiteFull Time
Provide technical support and depot repair for handheld HPMS devices; troubleshoot, maintain records, and support installations. Bachelor's in a technical field or equivalent experience preferred; 2+ years technical support experience preferred; travel 10–25%.
1w
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Technical Support Engineer Co-op
Wakefield, Massachusetts, United States
$19-$22/hr OnsiteInternship
Progress toward BA/BS, knowledge or interest in financial sector and enterprise software, ability to communicate with clients, troubleshoot, and document support cases; MS Windows and SQL familiarity preferred.
Microsoft Windows, SQL, Vestmark Support Portal
4d
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Senior Technical Support Engineer
United States or Waltham
$89k-$120k/yr RemoteFull Time
Advanced Linux, database and Vertica expertise with strong troubleshooting, root-cause analysis, cloud/storage and networking knowledge; mentoring experience preferred.
RHEL, CentOS, Ubuntu, SQL, Vertica Management Console, Vertica, Kubernetes, TCP/IP
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
Troubleshoot and support laundry automation equipment and controls, provide technical support via email/phone/chat, collaborate with engineering/production/IT, and document issues and resolutions.
UniFirst Service Management platform
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
2w
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
1mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
1mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
1mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
2mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$112k-$149k/yr OnsiteFull Time
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Linux, Command Line, Debugging, AUV maintenance, Networking
2w
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Software Support Engineer
Andover or Wilmington
$96k-$132k/yr HybridFull Time
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
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