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140 technical support engineer jobs at 96 companies in Massachusetts

4d
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
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1w
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Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
Linux/Unix, VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda, SQL, Ruby, Python, Shell/BASH, Java, C/C++, Perl
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1mo
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Sr. Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yr OnsiteFull Time
MKS Instruments
MKS InstrumentsNASDAQ: MKSI: Supplies process control instruments and chemicals for semiconductor manufacturing.
4+ YOEAS degree in technical engineering or related field; 4+ years field service/technical support; strong communication; willing to travel up to 5%.
MS Office
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
Socomec
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
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3w
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Technical Support Engineer II
Boston, Massachusetts, United States
RemoteFull Time
Dynatrace
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
3+ YOE3+ years in technical or software support; strong troubleshooting in SaaS/observability/cloud; experience with OpenTelemetry, cloud platforms, and containers; excellent communication and cross‑team collaboration.
Bindplane, OpenTelemetry, AWS, Microsoft Azure, GCP, Docker, Kubernetes
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Infinidat
Infinidat: Provider of high-performance enterprise storage and data protection solutions.
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
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3d
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Technical Support Engineer
Somerville, Massachusetts, United States
$70k-$85k/yr HybridFull Time
RadNet
RadNetNASDAQ: RDNT: Provider of outpatient diagnostic imaging and radiology services.
5+ YOE3+ MgmtBachelor's or equivalent experience,5+ years IT support,3+ years healthcare/radiology support lead,experience with Windows/Linux/MSSQL,PACS/RIS/DICOM/HL7/EMR,public cloud,SSRS,scripting,ITIL,ticketing,strong communication and on-call availability.
Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS, DeepHealth
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: HR software platform for managing employee lifecycle and engagement.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data flow knowledge; experience with APIs/integrations/webhooks, SQL, troubleshooting, and root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides a cloud-based human resources management platform for businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
APIs, webhooks, SQL, Bob, HTML, CSS
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Cloud-based human resources management platform for mid-sized businesses.
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
APIs, webhooks, SQL, HTML/CSS, HRIS, Bob
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks and SQL; ability to troubleshoot, analyze workflows, and perform root cause analysis.
APIs, webhooks, SQL, HTML, CSS, Bob
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
DeepHealth
DeepHealth: AI-powered health informatics and diagnostic imaging software solutions.
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
HiBob
HiBob: Provides cloud-based human resources and workforce management software.
4+ YOE4+ years technical support experience with payroll/HRIS or HR SaaS; strong payroll systems and data-flow knowledge; troubleshooting, APIs/webhooks, SQL proficiency; excellent communication and root-cause analysis skills.
APIs, webhooks, SQL, HTML, CSS, HRIS, Bob
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1w
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
Dell Technologies
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
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1mo
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Technical Service Engineer
Danbury or Burlington or United States
$75k-$85k/yr OnsiteFull Time
908 Devices
908 DevicesNASDAQ: MASS: Handheld mass spectrometry devices for on-site chemical analysis.
Provide technical support and depot repair for handheld HPMS devices; troubleshoot, maintain records, and support installations. Bachelor's in a technical field or equivalent experience preferred; 2+ years technical support experience preferred; travel 10–25%.
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Technical Support Engineer Co-op
Wakefield, Massachusetts, United States
$19-$22/hr OnsiteInternship
Vestmark
Vestmark: Provides cloud-based wealth management and portfolio accounting software solutions.
Progress toward BA/BS, knowledge or interest in financial sector and enterprise software, ability to communicate with clients, troubleshoot, and document support cases; MS Windows and SQL familiarity preferred.
Microsoft Windows, SQL, Vestmark Support Portal
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5d
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Senior Technical Support Engineer
United States or Waltham
$89k-$120k/yr RemoteFull Time
Rocket Software
Rocket Software: Modernizing enterprise IT infrastructure across core and cloud systems.
Advanced Linux, database and Vertica expertise with strong troubleshooting, root-cause analysis, cloud/storage and networking knowledge; mentoring experience preferred.
RHEL, CentOS, Ubuntu, SQL, Vertica Management Console, Vertica, Kubernetes, TCP/IP
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
UniFirst
UniFirstNYSE: UNF: Rents and services industrial uniforms and workplace facility products.
Troubleshoot and support laundry automation equipment and controls, provide technical support via email/phone/chat, collaborate with engineering/production/IT, and document issues and resolutions.
UniFirst Service Management platform
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
UniFirst
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
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