175 technical support engineer jobs at 92 companies in Morgan Hill, CA
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yrFieldFull Time
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years of technical support experience or a computer science master's with 3+ years; requires troubleshooting, enterprise architecture, databases, cloud platforms, ETL, and integration expertise.
ThinkingAI: Enterprise platform for deploying autonomous AI agent teams.
3+ YOE3+ years supporting big data or enterprise SaaS platforms; proficiency in Java, Python or Shell scripting, SQL/MySQL, Linux; experience with Hadoop, Hive, Kafka, Redis; Mandarin fluency required.
NextpowerNasdaq: NXT: Provides integrated solar tracker and energy technology solutions.
Provide technical support and troubleshooting for tracker and storage systems, commission installations, interface with customers and field teams, and support documentation; preferred 5 years experience and bachelor's in mechanical/industrial engineering.
Microsoft Office, Salesforce Service Cloud, Service Cloud
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
Smarsh: Provides digital communication archiving and compliance software.
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
8+ YOE8+ years in technical support or network engineering; strong networking (BGP/OSPF), IPsec; troubleshooting; packet captures; customer-facing; clear communication.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.