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225 technical support engineer jobs at 172 companies in New York

1mo
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Technical Support Engineer
Rochester, New York, United States
$71k-$118k/yr OnsiteFull Time
MKS Instruments
MKS InstrumentsNASDAQ: MKSI: Supplies process control instruments and chemicals for semiconductor manufacturing.
3+ YOE3+ years field service or technical support experience; experience with RF and digital electronic products; Bachelor's in engineering or equivalent experience preferred; proficiency with Microsoft Office; ability to travel up to 20%.
Microsoft Office
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Technical Support Engineer
Tonawanda or Burr Ridge
$90k-$132k/yr OnsiteFull Time
Linde
LindeNYSE: LIN: Supplies industrial gases and develops gas processing technologies.
4+ YOEBachelor's degree in Engineering or 4+ years technical experience; hands-on plant operations/maintenance experience; strong troubleshooting, communication, and project skills; experience with EAM systems; up to 30% travel and occasional after-hours support.
Enterprise Asset Management (EAM)
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Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
Botify
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
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2mo
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Technical Support Engineer I
New Hartford, New York, United States
$63k-$70k/yr OnsiteFull Time
Indium Corporation
Indium Corporation: Manufacturer and supplier of advanced materials for electronics assembly.
BS in engineering, chemistry, physics, metallurgy, or materials science; demonstrated technical competency; strong communication and presentation skills; ability to travel with limited notice; proficient in Microsoft Word/Excel/PowerPoint; JMP or Minitab preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JMP, Minitab, SimLab
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
Tavily
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
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Technical Support Engineer
New York City, New York, United States
$125k-$150k/yr HybridFull Time
Triomics
Triomics: AI agents for oncology EHR data processing and workflows.
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
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2mo
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Technical Support Engineer
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
Persistent Systems
Persistent Systems: Developer of secure mobile ad-hoc networking systems for mission-critical operations.
2+ YOE2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility.
Salesforce, Jira, Microsoft, CRM
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2w
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Technical Support Engineer, Metronome
United States or New York City or Seattle or South San Francisco
$137k-$206k/yr RemoteFull Time
Stripe
Stripe: Provides global financial infrastructure and payment processing for businesses.
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Typescript, Python, Ruby, SQL, APIs, Pylon, Zendesk, Front, Slack
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
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Technical Support Engineer
Barcelona or Tel Aviv or New York City or United States
RemoteFull Time
Aidoc
Aidoc: Clinical AI solutions for medical imaging and patient triage.
2+ YOE2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours.
SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST
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Technical Support Engineer II
New York City, New York, United States
$140k-$165k/yr OnsiteFull Time
Digital Asset
Digital Asset: Provides blockchain-based distributed ledger technology for financial markets.
3+ YOEBachelor's in CS/engineering or equivalent,3+ years technical support/developer experience,strong networking/security skills,experience with Java/JavaScript/Python/Scala,databases and cloud environments.
Java, Javascript, Python, Scala, SQL, PostgreSQL, Oracle, Linux, Windows, MacOS, Fabric, Ethereum, AWS, GCP, Azure, Docker, Kubernetes, Salesforce, Jira, Confluence, Datadog, Jaeger, Github
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
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2w
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Technical Support Engineer (TSE) MDP
Albany or Beaverton or Phoenix or Austin or Portland
$96k-$132k/yr HybridFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
5+ YOEBachelor's degree or equivalent in a technical field, 5+ years semiconductor/fab experience with Applied Materials Endura products, strong troubleshooting, communication, and organizational skills.
Microsoft Apps, SAP, VSPI, ARK
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2w
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Technical Support Engineer (TSE) MDP
Albany or Beaverton or Phoenix or Portland or Austin
$96k-$132k/yr FieldFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
5+ YOEBachelor's degree or equivalent in a technical field, 5+ years semiconductor fab experience with Applied Materials Endura products, strong troubleshooting, communication, and ability to travel up to 50%.
Microsoft Apps, SAP, VSPI, ARK
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2d
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Technical Support Engineer- Quickcharge
Albany or United States
$50k-$55k/yr RemoteFull Time
Illumia
IllumiaNASDAQ: ROP: Provides digital payment and identification systems for campus environments.
2+ YOE2+ years technical support experience, troubleshooting software/hardware, SQL and server familiarity, Windows/Linux, strong written/verbal communication and customer service skills.
Wireshark, Microsoft Windows Server, SQL, HTTP, HTTPS, APIs, web browsers, Microsoft Internet Information Services
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3w
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Senior Technical Support Engineer
New York, New York, United States
$105k-$125k/yr HybridFull Time
Alloy
Alloy: Identity and fraud decisioning platform for financial institutions.
3+ YOE3+ years technical support experience in B2B SaaS, strong troubleshooting with APIs/logs, on-call experience, communication skills, mentoring ability, and cross-functional collaboration.
Zendesk, Looker, Postman, Python, Bash
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