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183 technical support engineer jobs at 145 companies in Norwalk, CT

3w
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Technical Support Engineer
New York or United States
$95k-$115k/yr HybridFull Time
Botify
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira
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1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
Tavily
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
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1mo
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Technical Support Engineer
New York City, New York, United States
$125k-$150k/yr HybridFull Time
Triomics
Triomics: AI agents for oncology EHR data processing and workflows.
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
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1mo
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
G2 Risk Solutions
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
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2mo
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Technical Support Engineer
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
Persistent Systems
Persistent Systems: Developer of secure mobile ad-hoc networking systems for mission-critical operations.
2+ YOE2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility.
Salesforce, Jira, Microsoft, CRM
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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1mo
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Technical Support Engineer
New York City, New York, United States
$150k-$200k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Slack, Pylon
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1mo
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Technical Support Engineer
Barcelona or Tel Aviv or New York City or United States
RemoteFull Time
Aidoc
Aidoc: Clinical AI solutions for medical imaging and patient triage.
2+ YOE2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours.
SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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1mo
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Technical Support Engineer
New York or United States or Israel
RemoteFull Time
Zafran
Zafran: AI-driven platform for automated threat exposure management and remediation.
3+ YOE3+ years in customer-facing technical/SaaS support, strong troubleshooting for web apps/integrations, REST APIs, networking, browser dev tools, SQL, ticketing and knowledge-base tools, empathetic communication.
REST APIs, Browser DevTools, SQL, Zendesk, Jira, Notion, Confluence, Kibana, Claude
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1mo
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Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
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2w
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Senior Technical Support Engineer
New York, New York, United States
$105k-$125k/yr HybridFull Time
Alloy
Alloy: Identity and fraud decisioning platform for financial institutions.
3+ YOE3+ years technical support experience in B2B SaaS, strong troubleshooting with APIs/logs, on-call experience, communication skills, mentoring ability, and cross-functional collaboration.
Zendesk, Looker, Postman, Python, Bash
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2mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
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4w
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
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1w
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TECHNICAL SUPPORT ENGINEER
Greenwich, Connecticut, United States
$60k-$65k/yr OnsiteFull Time
Pomelo Care
Pomelo Care: Virtual medical practice for women's and children's health.
2+ YOE2+ years IT support experience; proficiency with Windows 10/Server, Active Directory, networking (TCP/IP,DHCP,DNS), VMware, and help desk operations. Bachelor's or Associate+certifications acceptable.
Active Directory, Microsoft Exchange 2016, VMware, Microsoft Windows 10, Microsoft Office Suite, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, TCP/IP, DHCP, DNS, DFS, GPOs, SAN, Mitel
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2w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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1mo
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Technical Support Engineer (Statsig)
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yr HybridFull Time
Amplitude
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
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2mo
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Technical Support Engineer- Westbury, NY (WESTBURY, NY, US, 11590)
Westbury, New York, United States
OnsiteFull Time
Hubbell
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
3+ YOEBS in Electrical Engineering or Associate Degree; 3+ years in technical roles; knowledge of Modbus, IEC 61850, DNP, BACnet; strong customer service and troubleshooting skills; power systems understanding.
Modbus, IEC 61850, DNP, BACnet
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2mo
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Technical Support Engineer (Premium Team)
Austin or New York City or San Francisco
$35-$50/hr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
4+ YOE4+ years technical/product/developer support experience; strong troubleshooting with SQL, Snowflake, Kibana, APIs; experience with Zendesk, Jira, Salesforce; familiarity with Python, HTML/CSS, AWS, Linux, Okta, GitHub.
Zendesk, Zoom, SQL, Snowflake, Elastic, Kibana, API debugging tools, Browser DevTools, Jira, Salesforce, Okta, Azure, SFTP, GitHub, Python, HTML, CSS, AWS, Linux
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1mo
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Technical Support Engineer- USA
New York City or United States or Israel
RemoteFull Time
ScaleOps
ScaleOps: Autonomous cloud and AI infrastructure resource management platform.
Hands-on Kubernetes troubleshooting (kubectl, Helm), familiarity with EKS/GKE/AKS/IAM, production support experience, SLA-driven incident triage and clear communication skills.
Kubernetes, kubectl, Helm, EKS, GKE, AKS, IAM, SSO
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