237 technical support engineer jobs at 194 companies in Pennington, NJ
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Technical Support Engineer
New York or United States
$95k-$115k/yrHybridFull Time
Botify: Enterprise SaaS platform for AI-powered SEO and search intelligence.
2+ YOE2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills.
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yrRemoteFull Time
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
Triomics: AI agents for oncology EHR data processing and workflows.
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
G2 Risk Solutions: Provides risk and compliance intelligence for financial institutions.
1+ YOE1–2 years technical support experience; troubleshoot REST APIs, write basic SQL queries, use Zendesk/Jira, communicate with technical and non-technical audiences; Python and AI tool experience a plus.
Zendesk, Jira, REST APIs, SQL, Python, ChatGPT, Claude
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
Persistent Systems: Developer of secure mobile ad-hoc networking systems for mission-critical operations.
2+ YOE2+ years in technical support or customer-facing technical role; strong IP networking; remote troubleshooting; excellent communications; experience with ticketing/CRM systems; US security clearance eligibility.
United States or New York City or Seattle or South San Francisco
$137k-$206k/yrRemoteFull Time
Stripe: Provides global financial infrastructure and payment processing for businesses.
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
AGC Chemicals Americas: Manufactures high-performance fluoropolymers and specialty chemical products.
8+ YOEBachelor's degree in a relevant science or engineering field, 8+ years in elastomer or high-performance polymer applications, compounding and molding experience, and applied materials development expertise.
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta: Automated security compliance and trust management software for businesses.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
SynopsysNasdaq: SNPS: Provides software and IP for semiconductor design and manufacturing.
0+ YOEBS in engineering with 2+ years (or MS with 0+ years); coding in Python, MATLAB, C++, or Java; experience with Ansys or comparable CAE/CAD/EDA/PLM tools; strong written/verbal communication and troubleshooting skills.
incident.io: Provides an AI-driven platform for software incident response and management.
Proven experience in a technical support role (preferably SaaS) with monitoring/on-call systems, ability to write code, strong communication, and customer-facing problem solving skills.
Barcelona or Tel Aviv or New York City or United States
RemoteFull Time
Aidoc: Clinical AI solutions for medical imaging and patient triage.
2+ YOE2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours.
SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST
Digital Asset: Provides blockchain-based distributed ledger technology for financial markets.
3+ YOEBachelor's in CS/engineering or equivalent,3+ years technical support/developer experience,strong networking/security skills,experience with Java/JavaScript/Python/Scala,databases and cloud environments.
London or New York City or San Francisco or Los Angeles
OnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
3+ YOERequires 3+ years in technical or integration support, production POS integration experience, API and JSON expertise, Python, HTTP debugging, curl or Postman, Zendesk, Jira, and strong troubleshooting and documentation skills.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Alloy: Identity and fraud decisioning platform for financial institutions.
3+ YOE3+ years technical support experience in B2B SaaS, strong troubleshooting with APIs/logs, on-call experience, communication skills, mentoring ability, and cross-functional collaboration.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.