137 technical support engineer jobs at 61 companies in Port Townsend, WA
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Technical Support Engineer
Indianapolis or Atlanta or Seattle
$81k-$121k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
2+ YOEBachelor's degree or equivalent experience; 2+ years in technical support, software engineering, or customer-facing technical roles; Java debugging, databases, SQL, communication, and problem-solving skills.
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce, Java, SQL, HTML, JavaScript, CSS, APEX, Spiff, Own, Tableau, CRMA, AI, LLM
Socure: The leading AI-native trust infrastructure providing identity verification and risk solutions for the world.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Carbon Robotics: Leading the physical AI revolution in agriculture by making farmers more profitable and sustainable.
2+ YOERequires 2+ years of remote or telephone customer-facing support, ticket management, complex instruction following, strong communication, and hands-on troubleshooting in a Linux environment.
Linux, Carbon AI, Large Plant Model (LPM), AI, robotics, computer vision, machine learning
6+ YOEBachelor's degree in a computing field and 6 years of progressive experience required, including 3 years each in Kubernetes, cloud infrastructure, technical support, escalations, CRM, JIRA, and software lifecycle management.
Kubernetes, Linux, Docker, Bash, Python, OpenShift, PKS, Rancher, Google GKE, AWS EKS, VMware, AWS, Microsoft Azure, Google Cloud, Salesforce, ServiceNow, JIRA
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
10+ YOEBachelor's degree in computer science, information technology, or related field and 10+ years of technical support, consulting, or IT experience; expertise in support tooling, AI, strategy, and cross-functional leadership.
Carbyne: A technology building software and devices to improve public safety and emergency response.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Cambridge or Budapest or Chennai or Seattle or Tokyo or Zagreb
$112k-$129k/yrHybridFull Time
Cambridge Mobile Telematics: Telematics and AI helping insurers, automakers, mobility firms, and public agencies reduce driving risk and crashes.
4+ YOEBachelor's degree or equivalent experience/certification, 4+ years supporting external customers, complex troubleshooting expertise, ticketing and SLA experience, customer communication skills, Jira/Confluence, SQL or NoSQL, and SaaS or mobile product support.
Poughkeepsie or Lowell or Rochester or Tucson or Research Triangle Park or Armonk or Boston or Bellevue or Atlanta or San Jose or Dallas or Austin or San Francisco or Seattle
$111k-$207k/yrRemoteFull Time
IBMNYSE: IBM: Global technology and consulting focusing on cloud and AI.
Bachelor's degree required; experience diagnosing customer issues, troubleshooting Linux applications, operating Java applications, or supporting distributed systems. Apache Kafka expertise and customer-facing communication are required.
Apache Kafka, Confluent Platform, Linux, Java, Hadoop, Cassandra, IBM Cloud
Canon Medical Systems Corporation: Japanese Canon subsidiary providing diagnostic imaging and healthcare IT systems and services to healthcare professionals.
5+ YOERequires active state driver\u0002s license, 5+ years servicing ultrasound/CT/MR/nuclear/X-Ray modalities, in-depth knowledge of multiple products, bachelor\u0002s degree or equivalent experience, and prior field technical support experience.
Bellingham or Seattle or Kirkland or Tacoma or Issaquah or Tampa or Arlington or District of Columbia
$30-$35/hrHybridFull Time
FusionTek: Privately held MSP and MSSP delivering managed IT, cybersecurity, and cloud support to small and mid-sized businesses.
CompTIA A+ and/or Network+ required, with certification obtainable within six months if absent. Requires Windows, macOS, server, networking, cloud, troubleshooting, communication, and documentation skills.
Windows 10/11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall, Datto Networking, SharePoint, Microsoft 365 Office Suite, Intune, Azure, AWS, Datto BCDR, SaaS Backup, Microsoft Teams, Hyper-V, Autotask
Bothell or California or Colorado or Massachusetts or Tennessee or Washington or Italy or Korea or Sweden or Switzerland or Canada or United Kingdom
$100k-$143k/yrOnsiteFull Time
IonQNYSE: IONQ: Public quantum technology delivering trapped-ion computing, networking, sensing, and security systems to enterprise and government customers.
2+ YOEBachelor's degree in mechanical engineering or related technical discipline, 2+ years in production or hardware development, hardware troubleshooting, engineering drawings, CAD, schematics, and GD&T.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
4+ YOE3+ MgmtBachelor's in CS/Engineering/Math,4+ years relevant experience,3+ years leading system development teams,software development/technical support experience,proficiency scripting in Python,Java,JavaScript,C,C++ or Go,debugging skills.
Anthropic: AI research developing safe and steerable AI systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
New York City or Seattle or Singapore or Australia
RemoteFull Time
Allium: Private blockchain data infrastructure serving enterprises with standardized, auditable onchain data.
Experienced technical support for a data/SaaS product: strong SQL, debugging, Linux, Python/Bash scripting, API and ETL familiarity, blockchain data knowledge, customer-facing incident management and documentation skills.
Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNasdaq: CRWV: Specialized cloud provider for large-scale AI and machine learning.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Zenoti: Cloud-based SaaS provider of business software for salons, spas, medspas, and fitness businesses.
Provide technical support for Hyperconnect VOIP: troubleshoot real-time call issues, analyze network and browser problems, use tools like Browser Dev Tools and Wireshark, collaborate with engineering, and work rotating onsite shifts in Bellevue.
Bachelor's degree or equivalent experience, SaaS client-solution support experience, web technology knowledge, SQL and troubleshooting skills, and strong English communication and organizational abilities.