131 technical support engineer jobs at 59 companies in Prunedale, CA
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yrOnsiteFull Time
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
Cohesity: AI-powered data security and management software provider.
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
Coram AI: AI-powered cloud video security and access control platform.
Requires production networking troubleshooting, networking fundamentals, Linux command-line and diagnostics experience, clear communication, problem-solving, and a bachelor's degree in a related technical field.
ThinkingAI: Enterprise platform for deploying autonomous AI agent teams.
3+ YOE3+ years supporting big data or enterprise SaaS platforms; proficiency in Java, Python or Shell scripting, SQL/MySQL, Linux; experience with Hadoop, Hive, Kafka, Redis; Mandarin fluency required.
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
8+ YOE8+ years in technical support or network engineering; strong networking (BGP/OSPF), IPsec; troubleshooting; packet captures; customer-facing; clear communication.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
Chroma Systems Solutions: Designs and manufactures power testing instruments and automated systems.
5+ YOETwo years technical school plus 5+ years experience or four-year degree; solid AC power electronics knowledge, MS Office proficiency, ability to lift 30 lbs, US citizen or permanent resident, ability to travel up to 60%.
PowerPro, BatteryPro, Soft Panel, Captivate, LabVIEW, Microsoft Office
Expert Technical Support Application Engineer – Network Test (L2–3 / Automation)
Santa Clara, California, United States
$148k-$247k/yrOnsiteFull Time
Keysight TechnologiesNew York Stock Exchange: KEYS: Manufactures hardware and software for electronic test and measurement.
8+ YOEB.S./M.S. in CS/IT or engineering,8+ years automation and network testing experience,strong Layer 2–3 protocol troubleshooting,Linux CLI,automation (TCL,C,Python,REST,Robot Framework),excellent English.
eCMMS: Provides electronics packaging and reverse logistics for major manufacturers.
3+ YOEBachelor's degree in a technical field, 3+ years application/IT support experience, SQL and ticketing platform experience, ITSM knowledge, troubleshooting and leadership skills.