101 technical support engineer jobs at 75 companies in Sebastopol, CA
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Sr. Technical Support Engineer
San Francisco or United States
$124k-$255k/yrRemoteFull Time
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
Vanta: Automated security compliance and trust management software for businesses.
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
London or New York City or San Francisco or Los Angeles
OnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
3+ YOERequires 3+ years in technical or integration support, production POS integration experience, API and JSON expertise, Python, HTTP debugging, curl or Postman, Zendesk, Jira, and strong troubleshooting and documentation skills.
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
PinterestNYSE: PINS: Visual discovery engine for finding and saving ideas.
4+ YOERequires 4+ years of support, solution, partner, or integration engineering experience; API integration at scale; scripting in Python or shell; technical partner leadership; AI use; and a relevant bachelor's degree or equivalent experience.
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yrRemoteFull Time
LucidLink: Cloud-native file streaming for real-time remote collaboration.
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yrRemoteFull Time
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
New York City or San Francisco or Vancouver or Amsterdam or London or Paris or Singapore or Tokyo
$95k-$143k/yrHybridFull Time
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
Bachelor's degree, customer-facing support experience, familiarity with SDKs/APIs, experimentation/statistics, data warehouses (e.g., Snowflake, BigQuery), and support tools (Zendesk, Intercom, Confluence, Linear).
SDKs, APIs, Snowflake, BigQuery, Zendesk, Intercom, Confluence, Linear
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.