51 technical support engineer jobs at 32 companies in Sherman, TX
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Technical Support Engineer
Richardson, Texas, United States
HybridFull Time
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
Experience in technical support, knowledge of Windows and Linux, familiarity with support tools, strong communication and problem-solving, and participation in on-call rotations.
Crestron: Designs and manufactures advanced automation and control systems.
3+ YOE3+ years experience in technology support; bachelor’s in tech field or equivalent; networking knowledge; Crestron/Home tech knowledge; Linux familiarity; strong documentation and communication skills.
Linux, Networking (Multicast, Dante, AES67), Crestron Home, D3 Pro Lightning, Active Directory, Exchange/O365, HTML5, CSS, C#
2+ YOE2–4 years in customer-facing technical support, network operations, or security; Bachelor's in CS/IT or equivalent; strong TCP/IP, VPN, diagnostics; basic Unix/Linux/Windows; certifications preferred.
Overhead Door Corporation: Manufacturer of residential garage doors and commercial access systems.
Experience with power conversion, motion control, microcontrollers, transformers, circuit simulation, analog/digital design, circuit theory, building wiring, and electro-mechanical systems; familiarity with UL/ANSI/AAADM standards.
Synapse ITS: Providing technology solutions for roadway safety and traffic management.
4+ YOEMinimum 4 years hardware technical support experience (ITS/traffic preferred); high school diploma required; technical associate's or bachelor's preferred; strong electronics troubleshooting, communication, technical writing, and customer-facing skills; proficiency with Microsoft Office and HubSpot CRM.
Microsoft Office, HubSpot CRM, ERP software, CRM software
Technical Support Engineer III- Symitar Client Services Engineering
Allen or Cedar Falls or Louisville or Birmingham or Charlotte or Springfield or Monett or Lenexa
$67k-$80k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
2+ YOE2+ years programming experience; HTML and JavaScript proficiency; client-facing technical support for web technologies, APIs, and network connectivity; strong troubleshooting and communication skills.
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
3+ YOEBachelor's in a technical discipline, minimum 3 years product support/engineering experience, strong sensing technology and product lifecycle knowledge, troubleshooting and root-cause analysis skills.
1+ YOEAssociate degree in Engineering/IT (Bachelor's preferred), 1–3 years technical support or data analysis experience, strong Excel and BI familiarity, ERP/ticketing experience, analytical and communication skills.
SAP, Oracle, Jira, Microsoft Excel, Power BI, Tableau
1+ YOEAssociate degree in Engineering/IT preferred (Bachelor\u0002s preferred); 1\u00023 years technical support or data analysis experience; strong Microsoft Excel skills; familiarity with ERP (SAP, Oracle), Jira, Power BI, and Tableau; analytical and communication skills.
SAP, Oracle, Jira, ERP, Microsoft Excel, Power BI, Tableau
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
Provide technical quality support in a manufacturing/operations environment, perform troubleshooting, follow quality processes, and document findings; level indicates several years of relevant experience.
Technical Support Engineer, Splunk o11y, Cloud (FedRAMP) - Boulder, CO or Richardson, TX - Hybrid
Boulder or Richardson
$94k-$125k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
3+ YOE3+ years in technical support or related field; U.S. citizenship and local to Boulder, CO or Richardson, TX; knowledge of Kubernetes, REST APIs, cloud and observability; strong troubleshooting and communication skills.
Hill & Wilkinson: Full-service general contractor specializing in commercial construction and design-build services.
5+ YOE2+ Mgmt5+ years IT support experience with 2+ years technical leadership; strong Windows and Microsoft 365 skills; experience with Active Directory/Microsoft Entra ID, Exchange Online, networking, endpoint management, and ITSM/ticketing; excellent communication and troubleshooting.
Windows, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Intune, Autopilot, PowerShell, TCP/IP
Cytracom: Provides cloud communications and secure networking software for MSPs.
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
1+ YOE1–3 years technical support or integration experience; foundational knowledge of REST/SOAP/JSON/XML/HTTP and SQL; strong troubleshooting, communication, and documentation skills; willingness to pass CJIS fingerprint background check.
REST, SOAP, JSON, XML, SQL, Microsoft SQL Server Management Studio, AWS, CloudWatch, Splunk, Datadog
Collectors: Providing authentication and grading services for high-value collectibles.
2+ YOE2+ years technical support experience with Windows/Linux/Mac, Active Directory/Google Workspace, networking, on-site event support and willingness to travel ~50%+, plus relevant IT certifications or degree preferred.
Active Directory, Okta, Okta SSO, Google Workspace, Microsoft Office 365, Windows, Linux, Mac OS, LAN, WAN, WiFi, Microsoft Intune, Jamf, Google MDM, Zebra, AWS
California or California or Allen or Schaumburg or Plantation or Salt Lake City
$90k-$100k/yrRemoteFull Time
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
5+ YOE5+ years technical support or a related bachelor's degree; ability to support NG911 systems, Windows/Linux environments, networking, telephony, and pass CJIS background check.
Windows Server 2008, Windows Server 2012, Windows 7, Windows 10, Linux, UNIX, Active Directory, Asterisk, SS7