40 technical support engineer jobs at 34 companies in Smithfield, NC

19h
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Technical Support Engineer
Research Triangle Park or Wichita
$79k-$118k/yr OnsiteFull Time
NetApp
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
Provide advanced technical support, troubleshoot software/hardware/network issues, collaborate with engineering, develop documentation, and achieve KCS Publisher within 12 months.
ONTAP, NFS, SMB, TCP/IP, RAID
1d
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Technical Support Engineer
Morrisville or Wichita
$79k-$118k/yr OnsiteFull Time
NetApp
NetAppNASDAQ: NTAP: Sells enterprise data storage and cloud management software.
Provide advanced technical support for storage systems, troubleshoot software/hardware/network issues, create knowledge-base articles, and collaborate with engineering; bachelor’s degree or equivalent experience preferred.
Active IQ, ONTAP, NFS, SMB, TCP/IP, RAID
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
Qualys
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
1+ YOE1-2 years technical support experience, Unix/Linux, in-depth TCP/IP, LAN/WAN, common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH), firewall/IDS, Active Directory, Splunk, fluent English and Spanish, BS or equivalent.
Splunk, AWS, Azure, GCP, Bash, Python, Salesforce, Jira, IIS, BIND, Apache, AD, WINS, Samba, SSH, WebSphere, Tomcat, WebLogic, Oracle, Microsoft SQL, TCP/IP, LAN/WAN, CIFS, DNS, ACL
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
Verily
Verily: Developing data-driven technologies for clinical research and precision health.
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
2w
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Technical Services Engineer
Morrisville or Durham
$99k-$183k/yr OnsiteFull Time
Novartis
NovartisNew York Stock Exchange: NVS: Develops and manufactures innovative prescription medicines for patients.
5+ YOEBachelor's in engineering, 5+ years in pharmaceutical engineering/maintenance, equipment reliability and calibration experience, root-cause RCA, engineering change management, project support, and strong English communication.
1mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
James M. Pleasants Company
James M. Pleasants Company: Provides engineering and technical product support to help sales efforts.
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Sr. Application Support Engineer
Dallas or Raleigh or United States or Cayman Islands or Ireland or Poland or Bulgaria or Luxembourg or Philippines or Australia
HybridFull Time
HedgeServ
HedgeServ: Provides tech-enabled fund administration and investment operations services.
10+ YOE10+ years application support experience in FinTech; 5+ years supporting AWS and Kubernetes; deep FIX protocol and trading systems knowledge; Linux, shell scripting, SQL, Python, ELK/APM experience; bachelor's in a technical field or equivalent.
Linux, shell scripting, SQL, Python, ELK, APM, FIX Protocol (4.x), QuickFIX, AWS, Kubernetes, Charles River, Enfusion, Blackrock Aladdin, Bloomberg EMSX
5d
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Systems Reliability Engineer II- Technical Support, Virtualization, Linux, Trouble Shooting, Networking
Pune or San Jose or Durham or Mexico City or Bengaluru or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
4+ YOE4+ years SRE experience troubleshooting virtualization, networking, and Linux; strong customer-facing troubleshooting, communication, and problem-solving skills; degree in Engineering/CS preferred.
VMware ESXi, Citrix, Microsoft
4d
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Digital Gaming Production Support Engineer
Raleigh, North Carolina, United States
$54k-$56k/yr HybridFull Time
North Carolina Education Lottery
North Carolina Education Lottery: Operates lottery games to raise money for North Carolina education.
3+ YOEAdvanced study past high school and 3 years' experience; strong analytic and problem-solving skills; verbal and written communication; ability to multitask, interpret technical documentation, and work independently or in teams.
2w
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Technical Services Engineer, FlashArray (Shift: 8:00 AM - 05:00 PM Eastern)
Raleigh or Durham
$93k-$140k/yr OnsiteFull Time
Pure Storage
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
3+ YOE3+ years enterprise technical support experience; strong troubleshooting of storage, networking, and OS (Linux, Windows, VMware); excellent customer service, communication, and mentoring skills.
FlashArray, Linux, Windows, VMware, LANs & WANs, Storage Area Networks
1mo
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Sr. Process Engineer
Morrisville, North Carolina, United States
OnsiteFull Time
Alcami
Alcami: Contract development and manufacturing organization for pharmaceutical companies.
5+ YOEBachelor's in engineering/pharmacy/chemistry, 5+ years sterile pharmaceutical manufacturing technical support, cGMP knowledge, Microsoft Office proficiency, strong communication and problem-solving skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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PSO Field Service Engineer, Amazon Prime Air
Sparrows Point or Ruskin or North Randall or Durham
$75k-$131k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years software development or technical support, experience scripting, troubleshooting/debugging technical systems, strong cross-functional engineering fundamentals, technical communication and documentation skills.
1w
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Senior Transformer Engineer
Earth City or Nashville or South Boston or Crystal Springs or Raleigh
RemoteFull Time
Hitachi
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
5+ YOEBachelor's in engineering with 5+ years transformer experience, Ohio? (US) work authorization required, knowledge of IEEE/IEC/NEMA, proficiency with Microsoft Office 365 and AutoCAD, ability to provide 24/7 technical support and up to 20% travel.
Microsoft Office 365, AutoCAD
4d
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The Technical Document Specialist/Sr. Technical Document Specialist
Clayton, North Carolina, United States
OnsiteFull Time
Grifols
GrifolsMadrid Stock Exchange: GRF: Develops plasma-derived medicines and clinical diagnostic solutions.
2+ YOESME for CMMS/Maximo, document control, change control, CAPEX and purchasing support, CMMS reporting and audits, SOP and archival maintenance for manufacturing/utility operations.
Maximo, CMMS (Computer Maintenance Management System), SAP, Autodesk
1mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
PublicInput
PublicInput: Software platform for government agencies to engage with residents.
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
2mo
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Product Support Technician
Morrisville, North Carolina, United States
OnsiteFull Time
NIOX
NIOXLondon Stock Exchange: NIOX: Manufactures medical devices for asthma diagnosis and management.
3+ YOEMinimum 3 years technical support; 2-3 years as service/technical engineer or electronic technician; 2-3 years technical writing; strong MS Office; English proficiency; team oriented.
MS Office, Office 365
1w
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Hyperscale / Key Segments Senior Field Project Engineer (66595)
Charlotte or Arden or Raleigh
$86k-$126k/yr HybridFull Time
Eaton
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
3+ YOEBachelor's degree, minimum 3 years experience in sales/support/technical roles, technical sales aptitude, power distribution knowledge, strong communication and organizational skills.
Eaton BidManager, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Microsoft Office
1mo
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Technical Leader- SDWAN/Routing Escalations
Richardson or Research Triangle Park or United States or Canada or New York City or New York or Washington or Illinois
$149k-$219k/yr HybridFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
6+ YOEBachelor's (CS/CE/EE/SE) +8 years or Master's +6 years, strong L2/L3 networking and routing protocol knowledge (OSPF, BGP, MPLS, etc.), troubleshooting/debugging experience, customer communication skills, on-call support experience.
TCP/IP, FTP, DHCP, HTTP, Multicast, OSPF, BGP, VRRP, DNS, MPLS, BFD, QoS, AWS, Azure, Python, ASR1k, ISR4k, ENCS, CSR Cloud Services Router, CSP Cloud Services Platform, Cisco Catalyst SDWAN (Viptela)
2w
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Full Motion Video Network Engineer (SkillBridge)
Fort Bragg, North Carolina, United States
HybridInternship, Temporary
NexTech Solutions
NexTech Solutions: Provides systems integration and IT services for government agencies.
4+ YOEActive secret clearance, approved for DoW SkillBridge, bachelor’s degree or equivalent experience, minimum 4 years in a technical customer-facing role, strong IP networking and Linux skills, experience supporting enterprise SaaS and tactical video/networking.
Starlink, MANET, Wifi, Linux, Ubuntu, Red Hat, WinTAK, ATAK, COMPASS, TAK