40 technical support engineer jobs at 34 companies in Smithfield, NC
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Technical Support Engineer
Research Triangle Park or Wichita
$79k-$118k/yrOnsiteFull Time
NetAppNasdaq: NTAP: Provides intelligent data infrastructure for hybrid cloud environments.
Provide advanced technical support, troubleshoot software/hardware/network issues, collaborate with engineering, develop documentation, and achieve KCS Publisher within 12 months.
NetAppNASDAQ: NTAP: Sells enterprise data storage and cloud management software.
Provide advanced technical support for storage systems, troubleshoot software/hardware/network issues, create knowledge-base articles, and collaborate with engineering; bachelor’s degree or equivalent experience preferred.
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
1+ YOE1-2 years technical support experience, Unix/Linux, in-depth TCP/IP, LAN/WAN, common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH), firewall/IDS, Active Directory, Splunk, fluent English and Spanish, BS or equivalent.
Verily: Developing data-driven technologies for clinical research and precision health.
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
NovartisNew York Stock Exchange: NVS: Develops and manufactures innovative prescription medicines for patients.
5+ YOEBachelor's in engineering, 5+ years in pharmaceutical engineering/maintenance, equipment reliability and calibration experience, root-cause RCA, engineering change management, project support, and strong English communication.
Dallas or Raleigh or United States or Cayman Islands or Ireland or Poland or Bulgaria or Luxembourg or Philippines or Australia
HybridFull Time
HedgeServ: Provides tech-enabled fund administration and investment operations services.
10+ YOE10+ years application support experience in FinTech; 5+ years supporting AWS and Kubernetes; deep FIX protocol and trading systems knowledge; Linux, shell scripting, SQL, Python, ELK/APM experience; bachelor's in a technical field or equivalent.
Linux, shell scripting, SQL, Python, ELK, APM, FIX Protocol (4.x), QuickFIX, AWS, Kubernetes, Charles River, Enfusion, Blackrock Aladdin, Bloomberg EMSX
North Carolina Education Lottery: Operates lottery games to raise money for North Carolina education.
3+ YOEAdvanced study past high school and 3 years' experience; strong analytic and problem-solving skills; verbal and written communication; ability to multitask, interpret technical documentation, and work independently or in teams.
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
3+ YOE3+ years enterprise technical support experience; strong troubleshooting of storage, networking, and OS (Linux, Windows, VMware); excellent customer service, communication, and mentoring skills.
FlashArray, Linux, Windows, VMware, LANs & WANs, Storage Area Networks
Alcami: Contract development and manufacturing organization for pharmaceutical companies.
5+ YOEBachelor's in engineering/pharmacy/chemistry, 5+ years sterile pharmaceutical manufacturing technical support, cGMP knowledge, Microsoft Office proficiency, strong communication and problem-solving skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Sparrows Point or Ruskin or North Randall or Durham
$75k-$131k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years software development or technical support, experience scripting, troubleshooting/debugging technical systems, strong cross-functional engineering fundamentals, technical communication and documentation skills.
Earth City or Nashville or South Boston or Crystal Springs or Raleigh
RemoteFull Time
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
5+ YOEBachelor's in engineering with 5+ years transformer experience, Ohio? (US) work authorization required, knowledge of IEEE/IEC/NEMA, proficiency with Microsoft Office 365 and AutoCAD, ability to provide 24/7 technical support and up to 20% travel.
2+ YOESME for CMMS/Maximo, document control, change control, CAPEX and purchasing support, CMMS reporting and audits, SOP and archival maintenance for manufacturing/utility operations.
PublicInput: Software platform for government agencies to engage with residents.
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
NIOXLondon Stock Exchange: NIOX: Manufactures medical devices for asthma diagnosis and management.
3+ YOEMinimum 3 years technical support; 2-3 years as service/technical engineer or electronic technician; 2-3 years technical writing; strong MS Office; English proficiency; team oriented.
Hyperscale / Key Segments Senior Field Project Engineer (66595)
Charlotte or Arden or Raleigh
$86k-$126k/yrHybridFull Time
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
3+ YOEBachelor's degree, minimum 3 years experience in sales/support/technical roles, technical sales aptitude, power distribution knowledge, strong communication and organizational skills.
Eaton BidManager, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Microsoft Office
Richardson or Research Triangle Park or United States or Canada or New York City or New York or Washington or Illinois
$149k-$219k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
6+ YOEBachelor's (CS/CE/EE/SE) +8 years or Master's +6 years, strong L2/L3 networking and routing protocol knowledge (OSPF, BGP, MPLS, etc.), troubleshooting/debugging experience, customer communication skills, on-call support experience.
NexTech Solutions: Provides systems integration and IT services for government agencies.
4+ YOEActive secret clearance, approved for DoW SkillBridge, bachelor’s degree or equivalent experience, minimum 4 years in a technical customer-facing role, strong IP networking and Linux skills, experience supporting enterprise SaaS and tactical video/networking.
Starlink, MANET, Wifi, Linux, Ubuntu, Red Hat, WinTAK, ATAK, COMPASS, TAK