83 technical support engineer jobs at 48 companies in Valley View, TX
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Technical Support Engineer
Richardson, Texas, United States
HybridFull Time
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
Experience in technical support, knowledge of Windows and Linux, familiarity with support tools, strong communication and problem-solving, and participation in on-call rotations.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
3+ YOEBachelor's in CS/IT or equivalent and 3+ years technical support/IT experience; security screening; experience with TypeScript/Node.js, Python, or C#/.NET; Azure and AI/LLM experience; DevOps and evaluation frameworks.
TypeScript, Node.js, Python, C#/.NET, Azure, Azure Data Explorer (Kusto), Model Context Protocol (MCP), VS Code, GitHub Actions, CodeQL
Crestron: Designs and manufactures advanced automation and control systems.
3+ YOE3+ years experience in technology support; bachelor’s in tech field or equivalent; networking knowledge; Crestron/Home tech knowledge; Linux familiarity; strong documentation and communication skills.
Linux, Networking (Multicast, Dante, AES67), Crestron Home, D3 Pro Lightning, Active Directory, Exchange/O365, HTML5, CSS, C#
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEB.S. in Telecommunication/Networking/Computer Systems Engineering;5+ years networking experience including switching/routing, xGPON, SDN, cloud/virtualization, programming, Linux and databases;strong English communication.
Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
2+ YOE2–4 years in customer-facing technical support, network operations, or security; Bachelor's in CS/IT or equivalent; strong TCP/IP, VPN, diagnostics; basic Unix/Linux/Windows; certifications preferred.
4+ YOE4+ years related experience or degree, strong troubleshooting and communication skills, experience with security, networking, virtualization, cloud, databases, and scripting; ability to set up lab environments and provide 24x7 on-call coverage.
Microsoft Windows, Linux, AWS, Azure, Google Cloud, Microsoft SQL, PostgreSQL, Oracle, Microsoft Active Directory, VMware, HyperV, Citrix, Python, Go (Golang)
Overhead Door Corporation: Manufacturer of residential garage doors and commercial access systems.
Experience with power conversion, motion control, microcontrollers, transformers, circuit simulation, analog/digital design, circuit theory, building wiring, and electro-mechanical systems; familiarity with UL/ANSI/AAADM standards.
Digital Technical Support Engineer – Construction Technology
Chicago or Peoria or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Providing technical support, troubleshooting and root-cause analysis for construction-technology products; liaising with customers and internal teams; knowledge of heavy-equipment systems and CRM tools.
Grade Control (2D/3D), Payload, Cat Command, Product Link, VisionLink, Salesforce, Microsoft Dynamics
Technical Support Engineer III- Symitar Client Services Engineering
Allen or Cedar Falls or Louisville or Birmingham or Charlotte or Springfield or Monett or Lenexa
$67k-$80k/yrRemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
2+ YOE2+ years programming experience; HTML and JavaScript proficiency; client-facing technical support for web technologies, APIs, and network connectivity; strong troubleshooting and communication skills.
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE2+ Mgmt5+ years in technical support or engineering for Enterprise B2B SaaS/Cybersecurity, 2+ years leading technical teams, deep troubleshooting across SAML/OIDC, networking and OS internals, strong communication and mentoring skills.
Vantage Elevation: Manufactures and supplies components and systems for elevators.
3+ YOERequires 3–5 years in technical support, field service, maintenance, manufacturing, or engineering support; electromechanical troubleshooting, technical-document interpretation, customer communication, Microsoft Office, and travel ability.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
3+ YOEBachelor's in a technical discipline, minimum 3 years product support/engineering experience, strong sensing technology and product lifecycle knowledge, troubleshooting and root-cause analysis skills.
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
Provide technical quality support in a manufacturing/operations environment, perform troubleshooting, follow quality processes, and document findings; level indicates several years of relevant experience.
Technical Support Engineer, Splunk o11y, Cloud (FedRAMP) - Boulder, CO or Richardson, TX - Hybrid
Boulder or Richardson
$94k-$125k/yrHybridFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
3+ YOE3+ years in technical support or related field; U.S. citizenship and local to Boulder, CO or Richardson, TX; knowledge of Kubernetes, REST APIs, cloud and observability; strong troubleshooting and communication skills.