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94 technical support engineer jobs at 73 companies in Warwick, RI

2d
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
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2d
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
Socomec
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
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3w
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Technical Support Engineer II
Boston, Massachusetts, United States
RemoteFull Time
Dynatrace
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
3+ YOE3+ years in technical or software support; strong troubleshooting in SaaS/observability/cloud; experience with OpenTelemetry, cloud platforms, and containers; excellent communication and cross‑team collaboration.
Bindplane, OpenTelemetry, AWS, Microsoft Azure, GCP, Docker, Kubernetes
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1d
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Technical Support Engineer
Somerville, Massachusetts, United States
$70k-$85k/yr HybridFull Time
RadNet
RadNetNASDAQ: RDNT: Provider of outpatient diagnostic imaging and radiology services.
5+ YOE3+ MgmtBachelor's or equivalent experience,5+ years IT support,3+ years healthcare/radiology support lead,experience with Windows/Linux/MSSQL,PACS/RIS/DICOM/HL7/EMR,public cloud,SSRS,scripting,ITIL,ticketing,strong communication and on-call availability.
Windows, Windows Server, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, SSRS, DeepHealth
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1mo
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Infinidat
Infinidat: Provider of high-performance enterprise storage and data protection solutions.
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
DeepHealth
DeepHealth: AI-powered health informatics and diagnostic imaging software solutions.
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
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1w
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Principal Engineer, Technical Support– PowerMax Support
Cork or Hopkinton
OnsiteFull Time
Dell Technologies
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years supporting enterprise storage; strong knowledge of RAID, SRDF, LREP, iSCSI, SAN, networking, virtualization; familiarity with Kubernetes; excellent communication and problem-solving skills.
SRDF, LREP, iSCSI, Kubernetes, SAN
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3d
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Senior Technical Support Engineer
United States or Waltham
$89k-$120k/yr RemoteFull Time
Rocket Software
Rocket Software: Modernizing enterprise IT infrastructure across core and cloud systems.
Advanced Linux, database and Vertica expertise with strong troubleshooting, root-cause analysis, cloud/storage and networking knowledge; mentoring experience preferred.
RHEL, CentOS, Ubuntu, SQL, Vertica Management Console, Vertica, Kubernetes, TCP/IP
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1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
Cognex
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
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2mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
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2w
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
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3w
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
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6d
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Datadog
DatadogNASDAQ: DDOG: Observability and security platform for cloud applications and infrastructure.
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
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1mo
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Developer Support Engineer
Cambridge, Massachusetts, United States
$125k-$135k/yr OnsiteFull Time
Blitzy
Blitzy: Autonomous AI platform for enterprise software development.
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
Python, TypeScript
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1mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
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1mo
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Maritime Technical Operations Engineer
Quincy, Massachusetts, United States
$112k-$149k/yr OnsiteFull Time
Anduril Industries
Anduril Industries: Defense technology building autonomous military hardware and software.
5+ YOE5+ years operating at-sea robotic systems; strong problem solving; UNIX/Linux; travel to support deployments; eligible for US Top Secret clearance.
Linux, Command Line, Debugging, AUV maintenance, Networking
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2w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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1mo
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Support Engineer, Alexa
Boston, Massachusetts, United States
$75k-$131k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years software development or technical support; scripting experience; troubleshooting and debugging technical systems; ML/LLM background and experience building generative AI solutions; knowledge of web services, REST, XML, JSON preferred.
Large Language Model (LLM), REST, XML, JSON, RAID
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2mo
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Software Support Engineer
Wilmington, Massachusetts, United States
$82k-$113k/yr HybridFull Time
Symbotic
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOE2+ years in technical support/NOC; Bachelor's degree in engineering or related field; strong problem-solving; Python scripting; Linux/Unix experience; on-call availability; ability to work cross-functionally.
Python, Linux/Unix, Tableau, PowerBI, Data Warehouses, C, C++, JavaScript
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4d
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Technical Support Specialist
Boston, Massachusetts, United States
$110k-$120k/yr HybridFull Time
HarbourVest
HarbourVest: Manages global private equity, credit, and infrastructure investments.
3+ YOEExperience with enterprise endpoint management (Intune, Autopilot, Jamf), application packaging, patching, PowerShell scripting; 3+ years endpoint/desktop engineering experience preferred; strong troubleshooting and collaboration skills.
Microsoft Intune, Microsoft Autopilot, Patch My PC, SCCM, Jamf, PowerShell
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