1,126 technical support engineering manager jobs at 710 companies in United States
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Senior Manager, Technical Support Engineering
Scottsdale, Arizona, United States
OnsiteFull Time
AxonNASDAQ: AXON: Develops public safety technologies, devices, and cloud software.
7+ YOE7+ MgmtExperience leading Tier 2/Tier 3 support engineering teams, strong technical foundation across cloud, databases, APIs, integrations and hardware, executive communication, analytics, and ability to pass CJIS background check.
Verkada: Physical security platform for enterprise buildings and facilities.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
Jack Henry & AssociatesNasdaq Global Select Market: JKHY: Public fintech providing core banking, payments, and software services to community and regional banks and credit unions.
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
Manager Engineering Technical Support 1 - Machining (2nd Shift)
Redondo Beach, California, United States
$121k-$182k/yrOnsiteFull Time
Northrop GrummanNYSE: NOC: Global aerospace and defense technology.
5+ YOEBachelor’s degree and 5 years, master’s and 3 years, or high school diploma/GED and 9 years in a technical role; manufacturing leadership, aerospace and defense experience, and ability to obtain Top Secret or SCI access required.
Manager Engineering Technical Support 1 - Machining (2nd Shift)
Redondo Beach, California, United States
$121k-$182k/yrOnsiteFull Time
Northrop GrummanNYSE: NOC: Global aerospace and defense technology.
5+ YOEBachelor's degree plus 5 years, master's plus 3 years, or high school diploma/GED plus 9 years in a technical role; manufacturing leadership, aerospace and defense experience, and Top Secret clearance or SCI access required.
Mexico City or New York City or Toronto or Austin or Palo Alto or Vancouver or Sydney or Gurgaon or Tel Aviv or Dublin or Buenos Aires
HybridFull Time
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
5+ YOE5+ MgmtRequires 5+ years running a technical support team or organization, people management, customer escalations, troubleshooting, cross-functional collaboration, and strong communication. Database, SaaS, Tableau, and AI support experience are desirable.
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
IntuitiveNASDAQ: ISRG: Global leader in robotic-assisted and minimally invasive surgery.
8+ YOE1+ MgmtBachelor's degree in engineering or equivalent experience, 8+ years in engineering, 1–3 years managing people, analytical and troubleshooting skills, regulated medical-device experience, and technical communication ability.
SQL Server, Python, MATLAB, PowerShell, Git, JIRA, Confluence, Microsoft Excel
Airbus Helicopters: French aerospace division manufacturing civil and military helicopters and providing rotorcraft services to global public, commercial, and private operators.
8+ YOEBS in engineering or related field,8+ years experience in aerospace/UAS/software,ability to read drawings,perform technical analysis,proficient with Siebel,SAP,Google Suite,Microsoft Office,US work authorization required.
CenTrakLondon Stock Exchange: HLMA: A global group of life-saving technology companies.
2+ YOEBachelor's degree in engineering, computer science, or information technology; 2–4 years of customer-facing technical support experience; troubleshooting, debugging, communication, and Microsoft Office proficiency.
Microsoft Office, RTLS, Healthcare IT Integrations, Embedded products, PC software
GitLabNASDAQ: GTLB: Intelligent orchestration platform for DevSecOps and software development.
Experience leading support engineering teams, managing technical support for complex enterprise products, handling high-severity incidents, hiring and coaching engineers, and collaborating with product and engineering teams.
DatadogNASDAQ: DDOG: Cloud observability and security platform for the AI era.
Experience managing and mentoring engineering teams, technical troubleshooting, Linux familiarity, basic programming experience, strong communication and critical thinking, customer-centric mindset.
Director, Forward Deployed Engineering & Technical Support
United States
$200k-$300k/yrRemoteFull Time
Runpod: AI cloud computing platform providing on-demand GPUs and serverless compute to developers, researchers, and AI companies.
10+ YOE4+ Mgmt10+ years in technical customer-facing roles with 4+ years leading teams; deep GPU/AI infra knowledge; hands-on coding with Python, Docker/Kubernetes; experience building tiered support and FDE functions; strong communication.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Rhythm Healthcare: Private manufacturer and distributor of home respiratory and durable medical equipment for HME providers and patients.
5+ YOE5+ years medical-device quality/technical service experience; bachelor\u0002s in engineering or life science; hands-on troubleshooting of electro-mechanical devices; knowledge of FDA QMSR, ISO 13485, complaint handling, CAPA, and audit support.
eQMS, CRM, ERP, Microsoft Office, NetSuite, Power BI, Minitab, Microsoft Excel
Oracle Health: Healthcare information-technology division providing cloud-based clinical, financial, interoperability, and population-health solutions to providers, payers, and public-health organizations.
6+ YOE3+ MgmtBachelor’s degree and 6+ years in technical support, customer service, healthcare technology, or related work, including 3+ years leading support teams. U.S. citizenship and security clearance eligibility required.
Potter Fire Safety: Private manufacturer of fire safety and emergency communication products for commercial, residential, industrial, education, and healthcare buildings.
5+ YOEBachelor's degree or equivalent, 5+ years with fire alarm/life‑safety systems, team leadership experience preferred, strong troubleshooting, documentation, and knowledge of NFPA/UL codes.
General Atomics Aeronautical Systems, Inc.: U.S. private defense contractor designing unmanned aircraft, radars, and mission systems for military, security, and civil customers.
11+ YOEBachelor’s, master’s, or PhD in engineering or related technical field plus 11+ years of engineering experience, management experience, flight sciences expertise, and ability to obtain a DoD security clearance.