2mo
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Technical Support Specialist
Durham, North Carolina, United States
RemoteFull Time
1+ year SaaS experience or 2-3 years technical customer support; strong communication; experience with CRM and support tools.
Google Suite, Slack, Jira, Wrangle, Zendesk, Notion, Claude, Gemini, APIs
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2w
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Technical Support Engineer
Research Triangle Park or Wichita
$79k-$118k/yr OnsiteFull Time
Provide advanced technical support, troubleshoot software/hardware/network issues, collaborate with engineering, develop documentation, and achieve KCS Publisher within 12 months.
ONTAP, NFS, SMB, TCP/IP, RAID
2w
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Technical Support Engineer
Morrisville or Wichita
$79k-$118k/yr OnsiteFull Time
Provide advanced technical support for storage systems, troubleshoot software/hardware/network issues, create knowledge-base articles, and collaborate with engineering; bachelor’s degree or equivalent experience preferred.
Active IQ, ONTAP, NFS, SMB, TCP/IP, RAID
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
2d
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Technical Support Manager (Hybrid)
Research Triangle Park, North Carolina, United States
$119k-$161k/yr HybridFull Time
6+ YOEBachelor's in Engineering with 6+ years experience; 3+ years supporting Java/SQL/PL/SQL/Oracle/MongoDB/Cassandra/Snowflake/AngularJS/Python/APIs/Elastic/Kibana; experience in technical operations support and CPQ/order management.
Java, SQL, PL/SQL, Oracle, MongoDB, Cassandra, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, Kibana
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
3d
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Technical Support Specialist, Ion Chromatography
Pennsylvania or Morrisville or Pittsburgh
RemoteFull Time
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
2mo
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Technical Systems Support
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Technical Support Specialist III
Raleigh, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in technical support; strong troubleshooting; SQL/BI; experience in B2B SaaS or hardware/software; cross-functional collaboration; excellent communication; documentation.
SQL, BI tools, Zoho, HubSpot, API, logs, AWS, network tools, ADB, browser inspectors
3d
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
3w
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's in molecular biology/chemistry/bioinformatics (Master's preferred),3+ years lab/technical support or life sciences software experience,LC-MS and metabolomics experience required,experience with bioinformatics and Salesforce Service Cloud preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Teams, Xcalibur, MassHunter, Analyst, MassLynx
4d
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Quality & Technical Support Leader
Goldsboro, North Carolina, United States
OnsiteFull Time
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
Microsoft Office
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
3d
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Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yr OnsiteFull Time
7+ YOEBachelor's in Engineering or Life Sciences,7+ years in biopharmaceutical GMP manufacturing,knowledge of FDA/GMP,QbD and Six Sigma,experience with deviations,CAPA and technical documentation,ability to travel up to 20%.
Data Analytics
1d
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Technical Support Repair Technician
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEAA/AS in engineering or equivalent experience, 3+ years in electronics manufacturing, IPC7711/7721 soldering knowledge, assembly and PCB repair, use of electronic test equipment, and MS Office proficiency.
Digital Multi-meter, Variable DC Power Supply, Microsoft Office
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
2w
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Technical Trainer
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOEDeliver hands-on technical training in a manufacturing site, support operator/craft certification, develop learning materials, and evaluate training effectiveness; 1+ years training and manufacturing experience preferred.
Learning Management Systems (LMS), Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Forms
1mo
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US-Technical Specialist
Raleigh, North Carolina, United States
OnsitePart Time
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.