2mo
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Technical Support Specialist
Durham, North Carolina, United States
RemoteFull Time
1+ year SaaS experience or 2-3 years technical customer support; strong communication; experience with CRM and support tools.
Google Suite, Slack, Jira, Wrangle, Zendesk, Notion, Claude, Gemini, APIs
2mo
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Technical Support Engineer
Greensboro, North Carolina, United States
OnsiteFull Time
8+ YOE8+ years in technical support or engineering; strong electrical systems knowledge; truck experience preferred.
Diagnostic tools, Data acquisition, Electrical systems analysis, Wiring harness troubleshooting
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2w
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Technical Support Engineer
Research Triangle Park or Wichita
$79k-$118k/yr OnsiteFull Time
Provide advanced technical support, troubleshoot software/hardware/network issues, collaborate with engineering, develop documentation, and achieve KCS Publisher within 12 months.
ONTAP, NFS, SMB, TCP/IP, RAID
2w
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Technical Support Engineer
Morrisville or Wichita
$79k-$118k/yr OnsiteFull Time
Provide advanced technical support for storage systems, troubleshoot software/hardware/network issues, create knowledge-base articles, and collaborate with engineering; bachelor’s degree or equivalent experience preferred.
Active IQ, ONTAP, NFS, SMB, TCP/IP, RAID
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
2d
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Technical Support Manager (Hybrid)
Research Triangle Park, North Carolina, United States
$119k-$161k/yr HybridFull Time
6+ YOEBachelor's in Engineering with 6+ years experience; 3+ years supporting Java/SQL/PL/SQL/Oracle/MongoDB/Cassandra/Snowflake/AngularJS/Python/APIs/Elastic/Kibana; experience in technical operations support and CPQ/order management.
Java, SQL, PL/SQL, Oracle, MongoDB, Cassandra, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, Kibana
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
3d
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Technical Support Specialist, Ion Chromatography
Pennsylvania or Morrisville or Pittsburgh
RemoteFull Time
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
2mo
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Technical Systems Support
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Technical Support Specialist III
Raleigh, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in technical support; strong troubleshooting; SQL/BI; experience in B2B SaaS or hardware/software; cross-functional collaboration; excellent communication; documentation.
SQL, BI tools, Zoho, HubSpot, API, logs, AWS, network tools, ADB, browser inspectors
3d
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
3w
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's in molecular biology/chemistry/bioinformatics (Master's preferred),3+ years lab/technical support or life sciences software experience,LC-MS and metabolomics experience required,experience with bioinformatics and Salesforce Service Cloud preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Teams, Xcalibur, MassHunter, Analyst, MassLynx
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
3d
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Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yr OnsiteFull Time
7+ YOEBachelor's in Engineering or Life Sciences,7+ years in biopharmaceutical GMP manufacturing,knowledge of FDA/GMP,QbD and Six Sigma,experience with deviations,CAPA and technical documentation,ability to travel up to 20%.
Data Analytics
5d
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Director, Technical Support Services
Greensboro, North Carolina, United States
$160k-$198k/yr OnsiteFull Time
7+ YOEBachelor’s in Business or Engineering required; MBA preferred. 7+ years experience in heavy truck or related industry preferred; dealer/fleet/service experience and project management/continuous improvement a plus.
1d
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Technical Support Repair Technician
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEAA/AS in engineering or equivalent experience, 3+ years in electronics manufacturing, IPC7711/7721 soldering knowledge, assembly and PCB repair, use of electronic test equipment, and MS Office proficiency.
Digital Multi-meter, Variable DC Power Supply, Microsoft Office
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
23h
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Student Technical Assistant
Winston Salem, North Carolina, United States
OnsitePart Time
Supporting campus events by setting up/breaking down equipment, assisting with audio/visual needs, tracking inventory, and performing projects as assigned.