2w
Save
Mark Applied
Hide
Manager, Technical Support
Overland Park, Kansas, United States
RemoteFull Time
5+ YOE5+ years in technical support or contact center, experience managing teams, knowledge of support procedures, CRM/SaaS familiarity, Zendesk auditing, schedule flexibility with weekends, strong communication and coaching skills.
Zendesk
3w
Save
Mark Applied
Hide
Technical Support Specialist
Lone Jack or United States
FieldFull Time
2+ YOE2+ years technical/customer support experience, 2-year technical degree (preferred 4-year), US Person required, mechanical aptitude, 12 VDC wiring knowledge, API data familiarity, Microsoft Excel and Power BI experience, travel up to 75%.
Microsoft Excel, Power BI, API, 12 VDC
1mo
Save
Mark Applied
Hide
Senior Technical Support Engineer
St. Louis or Kansas City or Israel
$90k-$110k/yr HybridFull Time
3+ YOEAssociate degree or equivalent experience, 3+ years technical support experience, strong troubleshooting with SQL/APIs/cloud, experience with Zendesk/Jira/Salesforce/Confluence, and willingness to participate in on-call and after-hours support.
Zendesk, Jira, Salesforce, Confluence, Slack, Microsoft Teams, SQL, APIs, AWS, Azure, GCP, SSO, SAML, OAuth, SCIM, RBAC
1mo
Save
Mark Applied
Hide
Technical Support Specialist
Kansas City, Kansas, United States
$21-$26/hr OnsiteFull Time
Provide 1st/2nd tier IT support, diagnose and resolve network/workstation/software issues, perform PC deployments and patching, support account management, and follow validated procedures and regulatory compliance.
Windows Networks, Active Directory, VMware ESX, ISCI SAN, TCP/IP Protocol, 802.11 protocols, IPSEC protocol, VLAN, Wireless Networking, Microsoft Exchange, Microsoft Office
1w
Save
Mark Applied
Hide
Banking Technical Support Representative
Allen or Lenexa or Springfield or Monett or Birmingham or Cedar Falls or Charlotte or Louisville
$42k-$53k/yr RemoteFull Time
1.5+ YOE18 months customer support experience (financial institution preferred), technical troubleshooting skills, knowledge of payment processing, call-center experience, ability to work Mon-Fri 10am-7pm CT.
3w
Save
Mark Applied
Hide
Tier II Technical Customer Support
Leawood, Kansas, United States
$18-$21/hr OnsiteFull Time
Provide Tier II technical support; troubleshoot complex systems and applications, read technical manuals, multitask, work independently and in teams; intermediate Microsoft Excel and PowerPoint skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
2w
Save
Mark Applied
Hide
Technical Support Analyst
Overland Park, Kansas, United States
OnsiteFull Time
2+ YOEBachelor's degree or equivalent experience,2+ years relevant experience,SQL proficiency,technical documentation skills,CRM/Salesforce experience preferred,healthcare IT experience preferred.
SQL, Salesforce
2d
Save
Mark Applied
Hide
Technical Support Analyst
Kansas City, Missouri, United States
OnsiteFull Time
Provide level 1 and some level 2 IT support, troubleshoot desktops/laptops/printers and LAN connectivity, use ServiceNow and ITIL practices, strong communication and customer-service skills.
Microsoft Office, Microsoft Outlook, BlackBerry, ServiceNow, ITIL, Mobile Computer
1w
Save
Mark Applied
Hide
Event Technical Support Specialist
Kansas City, Missouri, United States
$72k/yr HybridFull Time
4+ YOEBachelor's degree or equivalent,4+ years desktop/Tier 2 support experience,hardware and software troubleshooting,event technical coordination,excellent communication and organizational skills.
Microsoft Office 365, Slack, Cisco WebEx, Active Directory, Jira Service Desk
2mo
Save
Mark Applied
Hide
Lead Technical Support Representative
Kansas City, Missouri, United States
OnsiteFull Time
4+ YOEAssociate’s degree in a technical discipline and four years related field service or manufacturing experience; strong mechanical/electronic knowledge; travel up to 20%; ability to develop documentation and train others.
2mo
Save
Mark Applied
Hide
Technical Analyst 1-Support
Kansas City or Nashville or Orlando
$46k-$89k/yr HybridFull Time
2+ YOE2+ years in customer/technical support; Bachelor's in IT/CS or related field; onsite 3 days/week; US citizenship due to federal contracts; ability to obtain government security clearance.
SQL, Networking, Ticketing systems, Healthcare systems, EMR
1mo
Save
Mark Applied
Hide
Technical Support Analyst - Bilingual/French (We-Su 11:30a-8p)
Mission or United States or Canada
$24/hr RemoteFull Time
2+ YOEBilingual French support role requiring an Associate's/Bachelor's in engineering/technology or 2 years related experience; Windows desktop/peripheral troubleshooting, ticketing familiarity, valid driver’s license, and ability to obtain DoD security clearance.
ScriptPro systems, Windows XP, Windows 7, Windows 10, Windows 11
1d
Save
Mark Applied
Hide
Technical Lead
Kansas City, Missouri, United States
$100k-$110k/yr OnsiteFull Time
6+ YOEExpertise with CICS administration, SMP/E, ACF2 security, SMF data, MQ for z/OS, problem diagnosis, middleware upgrades/configuration and 24/7 operational support.
CICS, SMP/E, ACF2, SMF, MQ for z/OS, z/OS, IBM
1w
Save
Mark Applied
Hide
Technical Solution and Aftermarket Support Manager
Kansas City, Missouri, United States
FieldFull Time
5+ YOE5+ years aftermarket/capital equipment experience, 3+ years technical service, bachelor\u0002s preferred, valid driver's license and passport ability, strong leadership and CRM skills.
Microsoft Office, Salesforce, SAP
1w
Save
Mark Applied
Hide
Technical Services Assistant
Kansas City, Missouri, United States
OnsiteFull Time
Support library technical services including acquisitions, cataloging, inventory, invoices, Excel recordkeeping, room reservations, and circulation desk assistance; strong communication and Microsoft 365 skills required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook
3w
Save
Mark Applied
Hide
Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOEProvide first-line technical/platform support, troubleshoot issues via Zendesk/email/phone, submit tickets to developers, test new features, and support field and partner users; 1+ year customer service/technical support preferred.
Microsoft, Google, Zendesk
1w
Save
Mark Applied
Hide
Technical Service Representative- Flooring
Kansas City, Missouri, United States
FieldFull Time
3+ YOE3+ years technical/service experience in flooring or construction products preferred; strong written and verbal communication; ability to travel nationally; proficiency with Microsoft Office; ability to evaluate substrates and support field troubleshooting.
Microsoft Office
1mo
Save
Mark Applied
Hide
Software Support Representative
Overland Park, Kansas, United States
HybridFull Time
Customer-facing technical support in a call center: troubleshoot software issues, navigate multiple systems, meet quality metrics, and communicate technical concepts clearly.
Microsoft Office
3w
Save
Mark Applied
Hide
Platform Support Specialist
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOECustomer/technical support experience (prefer 1+ year); technical and database skills with Microsoft and Google office software; Zendesk or equivalent ticketing experience preferred; strong communication, time management, and problem-solving skills.
Microsoft Office, Google Workspace, Zendesk
1d
Save
Mark Applied
Hide
I. T. Technical Support
Independence, Missouri, United States
$20-$26/hr OnsiteFull Time
1+ YOE1-2 years hands-on IT support experience; familiarity with Windows, Active Directory, hardware diagnostics, structured cabling; Network+ or A+ preferred; comfortable working in a warehouse and at heights.
Active Directory, Windows, Microsoft Office