182 technical support jobs at 116 companies in Huntersville, NC
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Technical Support Representative
Charlotte, North Carolina, United States
$50k-$65k/yrOnsiteFull Time
BI-Tek: Provides property appraisal and tax management software for governments.
High school diploma or equivalent, technical support or customer service experience, strong troubleshooting and communication skills, familiarity with troubleshooting methodologies and remote support tools.
1+ YOEBA/BS in a technical field preferred; 1+ year technical customer/desktop support experience; knowledge of Office 365 and Active Directory; Jira and ticketing experience; strong troubleshooting and communication skills.
SolarWinds: Software for monitoring and managing IT infrastructure and networks
4+ YOE4+ years technical support with 2+ years Tier 2 experience; troubleshooting Windows/Linux, networking, SQL, VMware; strong communication and documentation skills.
VALD: Develops technology for musculoskeletal assessment and performance measurement.
Provide product expert support for VALD suite; strong written/oral communication, customer empathy, problem-solving, technical/client support experience, US work authorization and ability to travel to Australia for onboarding, availability for offset workweek including weekends.
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
10+ YOEBachelor’s degree or technical equivalent, 10+ years in a technical work environment, MS Office proficiency, advanced technical troubleshooting, leadership, communication, and customer support skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Techcyte: AI-powered digital diagnostics platform for pathology laboratories.
3+ YOEProvide technical problem resolution, document case activity, communicate with customers and internal teams, and work on-site in Salisbury, NC lab.
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
10+ YOEBachelor's degree in computer science, information technology, or related field and 10+ years of technical support, consulting, or IT experience; expertise in support tooling, AI, strategy, and cross-functional leadership.
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOESupervisory technical-support role requiring advanced degree +3 yrs or bachelor's +5 yrs in a technical field, leadership experience, CRM and Office proficiency, strong problem-solving, and English fluency.
CRM systems, Microsoft Office, remote support applications
Booth & AssociatesEuronext Paris: DG: Provides engineering and design services for the electric utility industry.
Associate degree in IT-related field, experience supporting Windows server and networking, help-desk familiarity, remote access and workstation provisioning, strong communication and time-management skills.
EasyVista, Samange, Windows Server, Autodesk AutoCAD, Civil 3D, Bentley, Bluebeam, ETAP, EMTP, PowerShell, Microsoft 365, SharePoint, Azure Active Directory, Teams
Positec: Designs and manufactures power tools and outdoor power equipment.
0.5+ YOEHigh school diploma/GED, prior hands-on use of power tools, 6+ months customer service experience, ability to read electrical schematics, IoT and internet technology familiarity, strong communication and technical customer service skills.
CBIZNYSE: CBZ: Provides professional business services including accounting, insurance, and advisory.
Entry-level technical support role providing phone/chat/email support, diagnosing hardware/software issues, installing/configuring workstations, documentation skills, some computer familiarity, scheduling flexibility for after-hours and weekends.
Teguar: Manufactures industrial and medical grade computer hardware.
4+ YOEBachelor's or equivalent experience; 4+ years technical support/service/repair experience; experience managing technical support and RMA operations; hardware troubleshooting; KPI development; team leadership and strong communication.
Business Relationship Support Associate - GPL Senior Technical Support Analyst
Charlotte, North Carolina, United States
$25-$38/hrHybridFull Time
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
0.5+ YOERequires 6+ months of business relationship support or equivalent experience. Technical support, networking, operating systems, browsers, communication, and customer service experience preferred.
Wells Fargo Vantage Platform, Vantage Mobile, Autolink, Basic Banking, Cash Polling and Intercompany Loans, Desktop Deposit, Fraud Manager, Lockbox, Payments, Returned Item Services, Reverse Positive Pay, Statements and Notices, Transaction Search, Treasury Information Reporting, Virtual Lockbox, Lockbox Online Decision, Vantage Wires, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows 10/11, Mac OS, Microsoft Edge, Mozilla Firefox, Google Chrome, Safari, Apple iOS, Android OS, local area networks (LAN), wide area networks (WAN), Internet protocol (IP), firewalls, web proxy/content filtering
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
3+ YOERequires an associate or bachelor's degree in a technical field or equivalent, English proficiency, network troubleshooting knowledge, and 3–4+ years technical support experience or relevant training and certification.
Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security, Managed WiFi, WAN, LAN, VPN, CWDM, HFC, WiFi, VoIP, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
3+ YOERequires a technical bachelor's or associate degree or equivalent training, English proficiency, and 3–4+ years technical support experience, or networking training/certification with 0–1 years related experience.
Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security, Managed WiFi, WAN, LAN, VPN, CWDM, HFC, WiFi, VoIP, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook, Cisco, Juniper
Technical Support Representative III: CRM Synapsys
Springfield or Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Monett
RemoteFull Time
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
4+ YOERequires 4+ years in banking, credit union, or financial services customer service, technical support, or software implementation; strong troubleshooting, communication, and customer service skills; after-hours on-call availability.
Passport: Software and payment platforms for parking and curb management.
4+ YOEBachelor's in CS/CE or equivalent with 4 years supporting production applications, DevOps/sysadmin or app dev experience, complex SQL and debugging skills, POS/FinTech experience, and familiarity with reporting tools like Telerik or Crystal Reports.
ResideoNYSE: REZI: Manufacturing and distributing home comfort and security solutions.
1+ YOERequires 1–2 years installing and configuring network products or relevant experience, Network+, CCNA, CCNP, or specified vendor certifications, troubleshooting skills, and exceptional English communication.
Assistant Director for Athletics Technical Support
Charlotte, North Carolina, United States
$53k-$72k/yrOnsiteFull Time
University of North Carolina at Charlotte: Public research university offering undergraduate and graduate degree programs.
1+ YOEBachelor’s degree and one year of related experience, or equivalent education and experience. Preferred: professional audiovisual or sports-environment experience and technical systems expertise.
LED Video Systems, Scoreboards, Content Management Systems, Sound Systems, Lighting Systems, Projectors, Meeting Space Technologies