1mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
0.5+ YOEBachelor's in IT/CS required, 6+ months technical support experience, strong troubleshooting, familiarity with Windows and macOS, excellent communication, and ability to document and escalate issues.
Windows, macOS
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
4d
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Technical Support Specialist
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
2+ YOE2+ years technical support experience, bilingual French and English, proficiency with Intercom and Microsoft Dynamics, strong troubleshooting for CAD/CAM/design workflows, excellent written/verbal communication.
Intercom, Microsoft Dynamics, INNERGY Design, Microvellum Toolbox, AutoCAD
5d
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Technical Support Representative
Austin, Texas, United States
OnsiteFull Time
4+ YOE4+ years technical support experience with 2+ years in Tier 2 or advanced troubleshooting; strong Windows/Linux, SQL, networking, and documentation skills; bachelor\u0002s degree or equivalent experience preferred.
Windows, Linux/Unix, SQL, SNMP, ARP, DHCP, DNS, VMware, ServiceNow, IPAM, HPSM, F5, Cisco, IIS, MSSQL, SolarWinds NPM, SAM, Nagios, PRTG, AWS, Azure, Google Cloud
4d
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Technical Support Specialist
Austin or New York City
$57k-$90k/yr HybridFull Time
2+ YOE2–3 years supporting technical products (SaaS/mobile); degree or bootcamp or equivalent; experience with case management (Salesforce, Zendesk); hands-on HTML,CSS,APIs,SQL; strong written/verbal English.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
2mo
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Technical Support Specialist
Dripping Springs, Texas, United States
$25-$35/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, valid Texas driver’s license, 2+ years supporting end users and maintaining computers/devices, knowledge of multiple OS, imaging/deployment, and strong communication skills; technical certifications preferred.
UNIX, DOS, Windows, Macintosh, VDI, mobile device management, A/V Systems
2w
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
4w
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
2w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
1mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
1mo
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
3w
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Technical Support Specialist
Denver or Austin
$58k-$60k/yr HybridFull Time
Software support experience, strong verbal/written communication, Salesforce and Microsoft Suite proficiency, bachelor’s degree or equivalent experience preferred, valid driver’s license required.
Salesforce, Microsoft Suite, Zoom, Alio/LINQ ERP
4d
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Senior Technical Support Analyst (DISCO Desk)
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years technical support experience at a technology company, strong communication, ticketing system proficiency, problem-solving, ability to create technical documentation and collaborate with engineering.
Quicksite, Kibana, Excel, Salesforce, Jira, Asana, Talkdesk
1w
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Technical Support Analyst II
Austin, Texas, United States
OnsiteFull Time
4+ YOEAssociate's degree or equivalent,4-6 years supporting end-user computing,advanced Microsoft administration knowledge,experience with enterprise support,strong troubleshooting and communication skills.
Microsoft 365, Microsoft Windows, macOS, Linux, Active Directory, Group Policy, ServiceNow, TCP/IP
2mo
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Technical Support Engineer (Premium Team)
Austin or New York City or San Francisco
$35-$50/hr OnsiteFull Time
4+ YOE4+ years technical/product/developer support experience; strong troubleshooting with SQL, Snowflake, Kibana, APIs; experience with Zendesk, Jira, Salesforce; familiarity with Python, HTML/CSS, AWS, Linux, Okta, GitHub.
Zendesk, Zoom, SQL, Snowflake, Elastic, Kibana, API debugging tools, Browser DevTools, Jira, Salesforce, Okta, Azure, SFTP, GitHub, Python, HTML, CSS, AWS, Linux
1mo
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Technical Support Engineer - Level 4
United States or Florida or Orlando or Dallas or Houston or Austin or Chicago or Atlanta
RemoteFull Time
7+ YOE7+ years technical support experience with IBM Power/IBM i platforms, hardware installations, system migrations, SAN/replication, VIOS, PowerHA, HMC, LPAR tasks, MS Office proficiency, strong troubleshooting and communication skills.
IBM i, IBM Power, VTL, VIOS, PowerHA, FSFC, FSR, HMC, FSP, LPAR, SAN, SQL, Microsoft Office
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
1w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
1d
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Technical Support Analyst II
Austin, Texas, United States
OnsiteFull Time
4+ YOE4+ years supporting end-user hardware/software, Microsoft platforms, networking, strong troubleshooting, documentation, communication, and mentoring; associate degree or equivalent experience preferred.
Microsoft 365, ServiceNow, Microsoft Windows, macOS, Linux, Microsoft Windows Server, Active Directory, Group Policy, TCP/IP, DHCP, DNS, VPN
3mo
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Technical Support Engineer
Austin, Texas, United States
$70k-$80k/yr HybridFull Time
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure