170 technical support jobs at 102 companies in Knightdale, NC
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Technical Support Specialist
Boston or Nashville or Raleigh or Costa Mesa or Dallas or Chicago
$68k-$102k/yrHybridFull Time
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
2+ YOEBachelor's degree in electronics, mechanical engineering, or related technical field; 2+ years in eMobility or EV charging support; 3–5 years relevant technical support experience; MS Office and Zendesk experience.
BandwidthNASDAQ: BAND: Provides cloud-based communications software and network services for enterprises.
1+ YOEBachelor's degree in a technical field and 1–2 years of technical support experience. Requires networking, VoIP/SIP, SMS/MMS, communication, multitasking, and problem-solving skills.
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
Pendo: Software platform providing product analytics and user guidance tools.
3+ YOERequires 3+ years in technical customer-facing support or engineering, JavaScript, HTML, CSS, coding experience, mobile troubleshooting across iOS and Android, AI tool use, and peer technical enablement.
JavaScript, HTML, CSS, iOS, Android, Apple App Store, Google Play, React Native, Flutter, SDK, AI tools
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
Prolec GE Waukesha: Manufactures power transformers and provides substation equipment service solutions.
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
FMI: Provides consulting and investment banking for the built environment.
3+ YOERequires 3–5 years of Windows desktop support, Microsoft 365, IT service management, endpoint deployment, device management, and user account administration experience; bachelor's degree preferred.
Microsoft 365, Windows, Halo ITSM, Microsoft Intune, Apple iPhones, CompTIA A+, Network+, ITIL Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, Microsoft Endpoint Administrator Associate
VAST Data: Enterprise AI infrastructure and unified data platform.
Experience designing technical training for customer-facing teams; strong facilitation, presentation, writing, instructional design, analytical, and cross-functional skills; familiarity with LMS platforms, adult learning, VMware, and Docker; travel up to 30%.
Lowell or Durham or San Jose or Austin or Texas or North Carolina or Massachusetts or California or United States
$76k-$166k/yrHybridInternship, Contract
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
Currently pursuing computer science, computer engineering, artificial intelligence, or related studies; troubleshooting knowledge, Windows/Linux familiarity, communication skills, customer focus, and fluent English required.
Verily: Developing data-driven technologies for clinical research and precision health.
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yrOnsiteFull Time
NovartisNew York Stock Exchange: NVS: Develops and manufactures innovative prescription medicines for patients.
7+ YOEBachelor's in Engineering or Life Sciences,7+ years in biopharmaceutical GMP manufacturing,knowledge of FDA/GMP,QbD and Six Sigma,experience with deviations,CAPA and technical documentation,ability to travel up to 20%.
3+ YOEAA/AS in engineering or equivalent experience, 3+ years in electronics manufacturing, IPC7711/7721 soldering knowledge, assembly and PCB repair, use of electronic test equipment, and MS Office proficiency.
Digital Multi-meter, Variable DC Power Supply, Microsoft Office
Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yrOnsiteFull Time
NovartisSIX Swiss Exchange, NYSE: NOVN, NVS: A global pharmaceutical developing and manufacturing medicines and therapies.
7+ YOEBachelor's in Engineering or Life Sciences,7+ years biopharmaceutical GMP manufacturing experience,strong GMP/ FDA knowledge,documentation and investigation experience,ability to travel up to 20%.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.