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26 technical support lead jobs at 19 companies in Ann Arbor, MI

2mo
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Technical Lead
Sterling Heights, Michigan, United States
OnsiteFull Time
ASRC Federal
ASRC Federal: Provides engineering and IT services to federal government agencies.
7+ YOE7+ years experience in vehicle repair/diagnostics or autonomy; experience with autonomous systems/UGVs and supporting U.S. Army programs; HS diploma or 2-year technical certificate; able to stand all day and lift 45 lbs; ability to obtain Secret clearance; CDL-B preferred or willing to obtain; 25-50% travel.
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1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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Technical Support Supervisor/in office role
Troy, Michigan, United States
OnsiteFull Time
HarmonyCares
HarmonyCares: Provides home-based primary care for patients with complex needs.
5+ YOE2+ Mgmt5+ years level 1/2 technical support, 2+ years in senior/lead support, proficiency with Microsoft Active Directory, Intune, Azure, Exchange, PowerShell, device management, MFA/SSO; team leadership and communication skills.
Microsoft Active Directory, Microsoft Intune, iOS, Android OS, Microsoft Azure, Microsoft Exchange, Microsoft Office, Multi-Factor Auth, Single-Sign-On, PowerShell
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Technical Support Supervisor/in office role
Troy, Michigan, United States
OnsiteFull Time
HarmonyCares
HarmonyCares: Provider of comprehensive in-home primary and hospice care services.
5+ YOE2+ Mgmt5+ years in level 1/2 technical support, 2+ years in a lead role, bachelor\u0002s in IT or equivalent, experience with Microsoft AD/Azure/Entra/Exchange, Intune, PowerShell, MFA/SAML SSO, strong communication and leadership skills.
Microsoft Active Directory, Intune, iOS, Android OS, Microsoft Azure, Microsoft Entra, Microsoft Exchange, Microsoft Office, Multi-Factor Auth, Single-Sign-On, PowerShell
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1mo
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Sr. Technical Lead – CPQ
Mankato or Novi
$91k-$136k/yr OnsiteFull Time
Rolls-Royce
Rolls-RoyceLondon Stock Exchange: RR: Manufacturer of aircraft engines and industrial power systems.
5+ YOEBachelor's in IT + 5 years CPQ functional support (or 9 years experience), authorized to work in the U.S., CPQ subject-matter expertise, DevOps in Microsoft/Azure, Cincom CPQ and PLM/ERP integration experience, travel ~20%.
Cincom CPQ, PLM, ERP, Microsoft Azure, GenAI
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3w
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Sr. Technical Lead – CPQ
Mankato or Novi
$91k-$136k/yr OnsiteFull Time
Rolls-Royce
Rolls-RoyceLondon Stock Exchange: RR: Designs and manufactures aircraft engines and power systems.
5+ YOEAuthorization to work in the US (no sponsorship), Bachelor's degree or equivalent experience, 5 years CPQ support with degree (or 9 years without), DevOps and Azure experience, Cincom CPQ and integrations experience preferred, available for 20% travel and flexible hours.
Cincom CPQ, Azure, DevOps, GenAI, IT Service Management (ITSM), Blueprint Solution Documents (BSD), PLM, ERP
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3mo
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
OTAVA
OTAVA: Provides secure and compliant multi-cloud and data protection solutions.
5+ YOE2+ MgmtLeads Technical Services team; 5+ years in technical support or IT infra; 2+ years leadership; cloud, virtualization, networking, cybersecurity; certs; scripting; compliance knowledge.
PowerShell, Python, AWS, Azure, VMware, ITIL
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Sr. Technical Lead – CPQ
Mankato or Novi
$91k-$136k/yr OnsiteFull Time
Rolls-Royce Power Systems
Rolls-Royce Power Systems: Designs and manufactures high-performance engines and power systems.
5+ YOEUS work authorization required; Bachelor's in Information Technology plus 5 years CPQ functional support experience, or 9 years CPQ experience; available for flexible hours including nights/weekends; ~20% domestic and international travel; Cincom CPQ, Microsoft on-premises/Azure and DevOps experience, PLM/ERP integration and ITSM knowledge preferre...
Cincom CPQ, Microsoft Azure, DevOps, Enterprise PLM, ERP, ITSM, GenAI
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
Schurz Communications
Schurz Communications: Family-owned provider of broadband, cloud, and IT services.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure; 2+ years in leadership; cloud, virtualization, networking, cybersecurity expertise; certifications (AWS, Azure, VMware, ITIL, CISSP); scripting (PowerShell, Python); SOC 2, HIPAA, PCI DSS knowledge.
Cloud platforms, PowerShell, Python, Networking, Cybersecurity, ITIL, SOC 2, HIPAA, PCI DSS, AWS, Azure, VMware
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
7+ YOEBachelor's in lab science or 5+ years related experience; minimum 7 years in diagnostics/laboratory operations or technical support; experience troubleshooting instrumentation, assays, middleware, and connectivity; customer-facing relationship management.
Alinity, Abbott Middleware Solutions (AMS), CCIA
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3mo
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Sr Team Lead Technical Services
Denver or Ann Arbor or Flint or Indianapolis or Westland or Austin
$89k-$100k/yr HybridFull Time
Schurz Communications
Schurz Communications: Broadband, cloud services, and digital media provider.
5+ YOE2+ Mgmt5+ years in technical support or IT infrastructure, 2+ years in leadership; cloud, virtualization, networking, cybersecurity; certifications (AWS/Azure/VMware/ITIL/CISSP); automation experience; SOC 2/HIPAA/PCI DSS familiarity.
AWS, Azure, VMware, ITIL, CISSP, PowerShell, Python
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Team Lead, Support Enablement
Ann Arbor or Alpharetta
HybridFull Time
Barracuda
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in technical training or support enablement, strong networking and security foundation, experience designing and delivering onboarding and continuous learning for technical audiences, excellent communication and facilitation skills.
Entra ID, Active Directory, Exchange, Linux, Microsoft Azure, Amazon Web Services, Windows, Barracuda Campus
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Strategic Support Lead (Southfield, MI)
Southfield or United States
$87k-$173k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
7+ YOE7+ years in diagnostics/laboratory operations or technical support; Bachelor's in lab science or 5+ years related experience; experience with instrumentation, assays, middleware, customer-facing support, and assay troubleshooting.
Alinity, Abbott Middleware Solutions (AMS), CCIA
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Kem Krest
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
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1mo
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Technical Program Manager
Ann Arbor, Michigan, United States
$106k-$180k/yr OnsiteFull Time
KLA
KLANASDAQ: KLAC: Provides process control systems for the semiconductor manufacturing industry.
5+ YOE2+ MgmtLead cross-functional teams to extend product life, ensure spare parts supportability, perform ROI-backed prioritization and risk mitigation; BS in engineering with experience preferred; 7+ years technology experience and 2–3 years team management preferred.
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2mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
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3mo
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Predictive Analytics and Early Detection Lead
Auburn Hills, Michigan, United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
8+ YOE8+ years in data analytics for safety/regulatory investigations; bachelor in data analytics, MIS, CIS, information systems or related technical discipline; strong data visualization and investigative support.
Excel, Databases, Dashboards, Palantir
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Mobility Engineering Lead
Sterling Heights, Michigan, United States
$116k-$197k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
6+ YOEBachelor's in a technical discipline plus 6 years (or Master’s +4 or PhD +2) experience; proven engineering team leadership; experience designing and integrating mobility systems; ability to work in manufacturing environments and provide onsite support.
CREO CAD, Earned Value Management Systems (EVMS)
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1d
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
Henkel
HenkelXETRA: HEN3: Manufactures laundry, beauty, and adhesive products globally.
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
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3mo
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Sr Industry Specialist - Metals
Ann Arbor or Pittsburgh
OnsiteFull Time
NSK
NSKTokyo Stock Exchange: 6471: Manufactures high-precision bearings and motion control components for industry.
8+ YOETechnical diploma or associate's degree required with 8+ years industry experience; experience in industry strategy, sales support, pricing, data analysis, and leading industry support specialists.
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