1,034 technical support lead jobs at 576 companies in United States
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yr HybridFull Time
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
3mo
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Technical Support Lead
New York City, New York, United States
$125k-$215k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years in a technical, customer-facing role; 2+ direct reports; API product experience; SQL; payments/fintech interest; strong communication; process-minded.
SQL, APIs, Scripting
1w
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Event Technical Lead, Audio Visual (Part Time) - JW Marriott
Washington, District of Columbia, United States
$19-$24/hr OnsitePart Time
2+ YOEHigh school diploma required; associate degree preferred. Requires 2–3+ years of audiovisual experience, customer service or hospitality experience preferred, ability to lift 50 lbs, and required training and certifications.
Microsoft SharePoint
1mo
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Technical Support Team Lead
Coppell, Texas, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support or engineering for Enterprise B2B SaaS/Cybersecurity, 2+ years leading technical teams, deep troubleshooting across SAML/OIDC, networking and OS internals, strong communication and mentoring skills.
Chromium, SAML, OIDC, APIs, DNS, DLP, VDI
3w
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Sr Technical Lead (Support & Operations) (26843)
United States
OnsiteFull Time
Technical lead responsible for resolving complex incidents, mentoring team members, validating change plans, analyzing root causes, and supporting customer satisfaction.
2w
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Technical Support Team Lead
New York City, New York, United States
$125k-$145k/yr HybridFull Time
3+ YOERequires 3–5 years of technical support engineering experience in SaaS, technical support team leadership, software troubleshooting, AI and automation expertise, strong communication, and preferably digital health or EHR experience.
EHR, Epic, Cerner, athenahealth, CoralLogic, Mixpanel, SQL, Zendesk, LLMs
2mo
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
2+ YOE2+ years technical/product support experience, strong IP networking and hardware/software troubleshooting, customer-facing communication, documentation skills, and eligibility for U.S. security clearance.
Salesforce, Jira, Microsoft
3mo
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Lead Technical Support Representative
Kansas City, Missouri, United States
HybridFull Time
4+ YOEProvide remote technical support for complex mechanical, electronic, and operational machine issues; develop technical documentation; travel up to 20%; weekend coverage on a rotating basis; ~45 hours/week.
3d
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Technical Support Team Lead
Cottage Grove, Wisconsin, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 12–18 months of Customer Technical Support experience; Microsoft Office, CRM, and SAP experience; strong communication, organization, troubleshooting, and mentoring skills.
Microsoft Office, CRM, SAP
3w
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Technical Support Shift Lead
Dallas, Texas, United States
RemoteFull Time
5+ YOE5+ MgmtRequires 5+ years in IT and technical support, network administration, Windows/Linux, web services, databases, VMware, load balancing, monitoring, and team management; strong analytical and communication skills.
Windows, Linux, IaaS, PaaS, IIS, Apache, NGINX, DNS, CloudFlare, ACL, NAT, VPN, Cisco, Juniper, F5, MS SQL, MySQL, CommVault, VEAM, Zerto, Actifio, VMware vSphere, VMware vCenter, Zabbix, Science Logic, SolarWinds, Nagios, ColdFusion, WAN, LAN, DHCP, TCP/IP
2w
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Technical Support Lead
Middletown, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; one year as a customer service representative, completed career progression requirements, telecommunications or cable operations experience, and advanced internet, phone, and video troubleshooting knowledge.
3d
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Field and Deskside Support Technical Lead
United States
OnsiteFull Time
Experience with customer-facing technical support, remote troubleshooting, IT ticketing systems, end-user network troubleshooting, asset logistics, video conferencing support, and multitasking.
remote connection software, chat, email, internal ticketing systems, video conferencing equipment, end user network troubleshooting tools
1mo
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
2mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
1w
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Technical Support Lead - (CA)
Calabasas or California or Los Angeles
$29-$35/hr OnsiteFull Time
2+ YOERequires a high school diploma, 2+ years of payments and terminal technical support experience, 1 year handling tickets, reconciliations, and escalations, plus leadership experience.
Point of Sale (POS), TCP/IP, GPRS, TSYS, Fiserv, ACH, Customer Relationship Management (CRM)
3d
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Field and Deskside Support Technical Lead
United States
FieldFull Time
Provides first-line technical assistance through walk-up, phone, remote, chat, and email channels; troubleshoots end-user networks, manages tickets, and supports IT logistics and video conferencing.
remote connection software, chat, email, ticketing systems, video conferencing equipment, end user network troubleshooting tools
2w
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Operations Lead
Chicago, Illinois, United States
$60k-$80k/yr FieldFull Time
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
1mo
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Technical Lead
United States or Canada or South America or Europe
$150k-$195k/yr RemoteFull Time
Experience leading client projects end-to-end, strong full-stack engineering and AI implementation skills, ability to communicate technical concepts to non-technical audiences, and balance sales support with billable delivery.
Miro, Notion, Slack, Zoom, Claude Code, GitHub Copilot, LLM, Agentic AI, Vision AI, TensorFlow, PyTorch, Python, LangChain
3w
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Lead Technical Support Specialist
Lafayette, Louisiana, United States
OnsiteFull Time
Extensive technical support experience required, including Microsoft administration, Windows Server, networking, hardware, cloud platforms, virtualization, scripting, and client-facing MSP support.
Microsoft 365, Microsoft SharePoint, Microsoft Teams, Windows Server, Azure, AWS, Google, VMware, Hyper-V, Docker, Kubernetes, PowerShell, Bash, IT Glue, Auvik, ConnectWise Manage, ConnectWise Automate
3mo
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Client Technical Support Lead, Information Technology, Full-Time, Days
San Rafael or United States
$45-$67/hr OnsiteFull Time
5+ YOE2+ MgmtLeads technical support team, ensures SLA compliance, and improves IT service delivery in a healthcare setting.
Workday, ERP, HRIS, EHR, ITIL
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