10 technical support lead jobs at 8 companies in Beacon, NY
19h
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Technical Support Lead
Middletown, New York, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent; one year as a customer service representative, completed career progression requirements, telecommunications or cable operations experience, and advanced internet, phone, and video troubleshooting knowledge.
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
4w
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Java Technical Lead
White Plains, New York, United States
$90k-$100k/yr OnsiteFull Time
10+ YOE10+ years Java experience with Spring Boot, microservices, REST APIs, MySql, AWS log analysis, CI/CD familiarity, production support, and experience leading offshore teams.
AWS, Spring Boot, API Microservices, Core JAVA, MySql, CloudWatch, CI/CD
1d
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Technical Lead- SAP ME and SAP MII
San Diego or Wilton or United States
$94k-$145k/yr OnsiteFull Time
8+ YOERequires 8+ years of SAP manufacturing execution experience, SAP ME/MII, ERP integration, SAP PCo, ITIL support, MES gap analysis, troubleshooting, documentation, and stakeholder coordination.
SAP ME, SAP MII, SAP ERP, SAP PP, SAP EWM, SAP QM, SAP PM, SAP Plant Connectivity (PCo), ITIL, MES, Life Cycle Management (LCM)
2w
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Senior Engineering Lead, Broadcast Platform Services & Support
Secaucus, New Jersey, United States
$180k-$215k/yr HybridFull Time
10+ YOE10+ years broadcast engineering experience, college degree in Communications or Engineering, leadership of technical teams, SMPTE ST 2110 and EVS familiarity, video compression and IP video transport expertise, willingness to travel and work flexible hours.
EVS, SMPTE ST 2110, High-Speed Arena Network (HSAN), Software Defined Video Networks
2mo
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Technical Director, Business Development - (Electronic Systems)
Parsippany, New Jersey, United States
OnsiteFull Time
5+ YOELead technical proposals and BD support; SME in electronic systems; US citizen; Electrical/Electronics engineering degree; 5-7 years in aerospace/military; government procurement familiarity; strong communication; MS Office proficiency.
MS Office, Microsoft Excel, PowerPoint
3w
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VP, Associate Support & Digital Experience
Stamford or Gurgaon or Chennai or Europe or Africa or Asia or North America or South America or Australia
$164k-$226k/yr HybridFull Time
5+ YOE5+ MgmtRequires 5–7+ years leading large global technical support organizations, 24/7 multi-site operations, automation, analytics, ITSM, DEX, stakeholder management, and change; bachelor's degree required.
ServiceNow, Microsoft Power BI, ITIL, AI, virtual agents
1w
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Lead IBM Sterling Engineer
Teaneck, New Jersey, United States
OnsiteFull Time
8+ YOE2+ Mgmt8+ years IT experience with 5+ years IBM Sterling B2B Integrator/File Gateway, experience in banking/payments, strong secure file transfer and protocol knowledge, Linux/scripting and SQL, technical leadership and production support skills.
IBM Sterling B2B Integrator, Sterling File Gateway, Sterling Secure Proxy, Map Editor, XML, EDI, ISO 20022, CSV, SWIFT MT/MX, NACHA, ACH, SFTP, FTPS, FTP, AS2, Connect: Direct, HTTPS, MQ, Web Services, PGP, SSL, TLS, SSH, Linux, Shell scripting, SQL
2mo
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Application Architect
Montvale, New Jersey, United States
OnsiteFull Time
8+ YOE8+ years in application support or technical lead roles; hands-on Azure, Databricks, PySpark/Pyspark, T-SQL/TSQL, Python, and large-scale data platform troubleshooting experience; strong communication skills.
Azure, Databricks, TSQL, Data Warehousing, Pyspark, Python, SQL Database, PySpark, T SQL, SQL Server, MSBI, Azure Data Factory (ADF), ADLS, Parquet, Delta, CSV, Power BI, Alteryx, Excel, SSIS, ABAP, UNIX
1mo
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Deputy Director of Technology
New York or Brooklyn or Bronx
$80k-$100k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's in MIS/CS/IT, 5+ years leading technical support teams (supervising ≥5), hands-on Microsoft 365/Exchange, Active Directory, PowerShell, cybersecurity and network experience, project leadership, CJIS eligibility.
Microsoft Exchange, Microsoft 365, Active Directory, PowerShell, SonicWall, Mobile Device Management (MDM), ITSM