11 technical support lead jobs at 11 companies in Eagan, MN
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yrHybridFull Time
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Trafera: Provides educational technology hardware and integrated IT support services.
7+ YOE3+ MgmtBachelor's in IT or equivalent, 7+ years IT operations/infrastructure/technical support with 3+ years leading a team; experience with Microsoft 365/Entra ID/Intune, FreshService, networking, backup/DR, MFA, and SLA management.
Columbus or Austin or Dallas or Cincinnati or Minnetonka or Cleveland or Houston or Akron
$70k-$140k/yrHybridFull Time
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
7+ YOE7+ years backend development with Java, API and event-driven architecture; SQL and databases (Oracle, Snowflake); 2+ years production support or infrastructure experience; Kubernetes/DevSecOps experience; cloud certifications preferred.
Java, SQL, Oracle, Snowflake, Kubernetes, DevSecOps, Spring, Spring Boot
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
Marmon: Global industrial organization providing manufacturing and services across sectors.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer operations, technical support, or service delivery; experience with complex accounts, diagnostic troubleshooting, field service, and data-driven insight generation; 10-15% travel.
MedtronicNYSE: MDT: Developing and manufacturing medical technologies and therapies globally.
5+ YOEMinimum 5 years work experience; oversee production area, coach operators, support continuous improvement (Lean/Six Sigma); technical aptitude with production equipment; U.S. work authorization required for non-Principal roles.
Andersen Corporation: Manufacturer of windows and doors for residential buildings.
5+ YOEProvide direction to maintenance staff, lead continuous improvement, troubleshoot and repair mechanical, electrical, pneumatic and hydraulic equipment, support PLCs, use EAM and PdM tools, and mentor technicians. Requires 2-year technical degree or equivalent and 5 years maintenance experience.
PLC, EAM, PdM, PC, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook
Great Northern Equipment: Manufactures and distributes commercial power equipment and small engines.
3+ YOEHigh school diploma, 3+ years technical service/support experience, 1+ year phone support, strong knowledge of engines and power equipment, proficiency with databases and Microsoft Office, ability to evaluate, refurbish, and document equipment.
HDR: Global firm providing architecture, engineering, and environmental services.
10+ YOE5+ MgmtLead area substation initiatives; mentor staff; ensure technical standards and quality; support area operations and business class efforts.
Leonardo DRSNASDAQ: DRS: Manufactures advanced electronic systems for defense and military applications.
10+ YOEBachelor's in engineering, 10+ years experience, RF/radar domain expertise, ability to lead technical projects, mentor engineers, support proposals and business development, U.S. citizenship and ability to obtain DOD security clearance.