Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Niagara Falls • 50 milesRemote · Hybrid · Onsite · Field · All Environments
14 technical support lead jobs at 11 companies in Niagara Falls, NY
3mo
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Technical Lead (254068)
Toronto, Ontario, Canada
OnsiteFull Time
Bachelor's degree; extensive Java and Spring Boot experience building APIs/microservices; hands-on coding, code review, production support, cloud (Microsoft Azure or GCP), Docker/Kubernetes, CI/CD, SQL, monitoring tools, and technical leadership experience.
JDK 17+, GitHub, REST, Spring, Spring Boot, Apache CXF, Microservices, SOAP, OpenAPI, Swagger, Apache, Tomcat, SQL, Dynatrace, Splunk, Microsoft Azure, Google GCP, Docker, Kubernetes, Domain-Driven Design, Kafka, JavaScript, React, Unix/Linux, shell script, CI/CD, Continuous Integration
1mo
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Technical Lead (265900)
Toronto, Ontario, Canada
OnsiteFull Time
10+ YOE10+ years software development experience, 5+ years MERN (MongoDB, Express, React, Node), microservices and cloud experience, unit testing, Agile (Scrum/Kanban), production support, mentoring, and post-secondary education in CS/Engineering.
MERN, MongoDB, Express, React, Node, Jenkins, Git, Bitbucket, CI/CD, Scrum, Kanban
3mo
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Senior Manager, AWS Technical Support
Mississauga, Ontario, Canada
$150k-$165k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree in Engineering, IT, Data Science, or equivalent; 10+ years in technical support, cloud operations, or IT services; 5–7 years leading support teams; hands-on AWS expertise and enterprise support experience.
Amazon Web Services (AWS), AWS PLS, Ingram Micro Xvantage, Agent copilots, Conversational AI, Automated diagnostics, Intelligent case routing, Knowledge-Centered Service (KCS), EC2, S3, RDS, VPC, Lambda, DevOps, SRE
2mo
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Senior Manager, AWS Technical Support
Mississauga or Toronto
$150k-$165k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in technical support/cloud operations; 5-7 years leading tech support; strong AWS expertise; BA/BS in Engineering/IT/Data Science; experience leading large teams.
AWS, AI, Knowledge Management, DevOps, Cloud Platforms
1w
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Team Lead - Client Support Analyst
Ottawa or Brampton or St. John's or Winnipeg or Ancaster or Saint John or Edmonton or Calgary or Dartmouth or Toronto
$78k-$91k/yr HybridFull Time, Temporary
4+ YOE2+ MgmtPost-secondary education preferred; 4–5 years related experience, including 3 years technical support and 2 years technical team leadership. Requires Windows, servers, Microsoft Office, networking, ITSM, and service desk experience.
Windows, Microsoft Office, ITSM
1mo
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Technical Expert Sr, Engineering, Design
Mississauga, Ontario, Canada
$130k-$180k/yr OnsiteFull Time
20+ YOEBachelor's degree in engineering,20+ years aerostructures design experience,expertise in production support,MRB,root cause,GD&T,BES;ability to lead technical teams and deliver cost-effective engineering solutions.
BES, GD&T
1mo
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Manager, Customer Experience & Technical Enablement
Toronto, Ontario, Canada
$110k-$130k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer-facing technical roles,2+ years leading technical teams,experience troubleshooting enterprise/regulated environments,Zendesk and identity/IAM exposure,validation frameworks and AI in support.
Zendesk, Nymi SDK, Nymi Connect, Evidian Authentication Manager, MES, IAM/SSO, IQ/OQ/PQ
3w
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Team Lead (Digitization)
Toronto, Ontario, Canada
OnsiteFull Time
3+ YOEBachelor's degree in a relevant field or equivalent experience; 3–5 years in records digitization, document or information management; team leadership, technical support, quality control, and Microsoft Office proficiency required.
ProjectWise, Microsoft Office, Microsoft Excel, Quality Control (QC)
5d
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Lead, End User Compute & Service Desk
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3+ MgmtRequires 3–5 years in endpoint management, including 3+ years as a team or technical lead, distributed-user support, AWS Workspace, Google Suite, ITSM tools, and governance documentation experience.
Windows, macOS, Microsoft Intune, MECM/SCCM, Jamf, AWS Workspace, Google Suite, Zendesk, Wi-Fi
2w
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Senior Software Developer - Application Security (269194)
Toronto, Ontario, Canada
OnsiteFull Time
8+ YOE8+ years software engineering experience, system design and architecture expertise, cloud and DevSecOps knowledge, experience leading technical workstreams and supporting mission-critical applications.
GitHub, GitLab, Microsoft Azure DevOps, Checkmarx, Snyk, Veracode, Fortify, Salt Security, Docker, Kubernetes, SIEM, Azure, AWS, GCP
2mo
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ROC Engineer
Tonawanda, New York, United States
$77k-$112k/yr OnsiteFull Time
3+ YOEThree+ years ROC technician experience; strong technical skills; able to train technicians and lead ROC2/ROC1 operations; manage qualifications and on-call plant support.
1mo
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Program Manager, Sr. Specialist (40431)
Waterdown, Ontario, Canada
$102k-$152k/yr OnsiteFull Time
6+ YOELead programs from inception to completion, manage cost/schedule/technical performance, negotiate contracts, manage budgets, mentor staff, and support 25% travel; PMP desired.
3w
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Project Manager
Toronto, Ontario, Canada
$130k-$140k/yr OnsiteFull Time
12+ YOERequires 12–18 years of experience leading production support and service management, AMS or vendor teams, complex application portfolios, stakeholder communications, governance, and technical problem solving.
.NET Framework, Microsoft SQL Server, ASP.NET, ASP.NET MVC
1mo
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Project Designer / Project Engineer
Toronto, Ontario, Canada
$85k-$130k/yr OnsiteFull Time
Experienced electrical project designer/engineer able to lead discipline design, coordinate across disciplines, support construction administration, communicate with clients, and mentor junior staff; strong technical judgment and knowledge of codes and project lifecycle.