10 technical support lead jobs at 9 companies in Patchogue, NY
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Customer Support Team Lead
Brooklyn, New York, United States
$110k-$140k/yrOnsiteFull Time
Topline Pro: AI-powered marketing and website platform for home service professionals.
8+ YOE2+ Mgmt8+ years customer support leadership with 2+ years direct people management; experience with support ops, SLAs, metrics (CSAT, FRT), Zendesk/Intercom automation, technical troubleshooting (domains/DNS), and scaling processes.
Atlanta or Covington or Andover or Holtsville or Philadelphia
$154k-$197k/yrOnsiteFull Time
IRS Office of Chief Counsel: Represents the IRS in tax litigation and legal matters.
Specialized GS‑14 equivalent experience leading enterprise initiatives, performing complex analyses, applying management and project methodologies, developing policy and communicating with senior leadership; meets federal time‑in‑grade and related hiring requirements.
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yrHybridFull Time
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOE10+ years Java experience with Spring Boot, microservices, REST APIs, MySql, AWS log analysis, CI/CD familiarity, production support, and experience leading offshore teams.
AWS, Spring Boot, API Microservices, Core JAVA, MySql, CloudWatch, CI/CD
A.M.T.A.E. Solutions: Provides professional IT, consulting, and technical workforce solutions.
5+ YOE2+ Mgmt5+ years IT support experience, 2+ years leading technical teams; experience with POS/retail technology, Windows systems, peripherals, basic networking, and ticketing/ITSM processes; strong communication and customer service skills.
Oracle Micros, NCR, PAR Brink, Toast, Microsoft Windows
Project Manager, Bureau of IT Infrastructure and Support Services
Long Island City, New York, United States
$71k-$85k/yrHybridFull Time
City of New York: Provides municipal services and administration for New York City.
4+ YOEMinimum four years IT maintenance/repair experience including one year supervising; preferred 5+ years lead technical experience across SAN, virtualization, AD, Linux, networking; strong project coordination and capacity planning skills.
SAN, Vmware, Citrix, Windows Active Directory, Linux
TTM TechnologiesNASDAQ: TTMI: Manufactures printed circuit boards and radio frequency technology solutions.
5+ YOE3+ MgmtLead multi-discipline engineering teams from concept to production, manage technical schedule/budget, conduct design reviews, support suppliers, and report engineering metrics.
Topline Pro: AI-powered marketing and website platform for home service professionals.
1+ YOE1+ year customer-facing experience preferred; strong communication, organization, and technical aptitude; able to lead live onboarding sessions and support customers (English required; Spanish a plus).
CASES: Provides behavioral health and alternative-to-incarceration services in New York City.
5+ YOE5+ MgmtBachelor's in MIS/CS/IT, 5+ years leading technical support teams (supervising ≥5), hands-on Microsoft 365/Exchange, Active Directory, PowerShell, cybersecurity and network experience, project leadership, CJIS eligibility.
Microsoft Exchange, Microsoft 365, Active Directory, PowerShell, SonicWall, Mobile Device Management (MDM), ITSM