2w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
4d
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
2w
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Sr. Oracle HCM Technical Lead
Alabama or Arizona or California or Colorado or Georgia or Illinois or Louisiana or Massachusetts or Michigan or Missouri or North Carolina or Nevada or New York or Oregon or Texas or Utah or Virginia or Washington
RemoteFull Time
7+ YOE7+ years supporting enterprise HCM/business systems, 5+ years with Oracle HCM Cloud, experience with integrations, security, data migration, APIs and troubleshooting; Bachelor's in CS/IS/SE or equivalent.
Oracle HCM Cloud, Oracle Integration Cloud, SQL, XML, JSON, APIs, web services
3w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
6d
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Guest Experience Lead | Fashion Place (Fixed term contract)
Murray, Utah, United States
$24-$27/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience, ability to lead from the floor, coach team members, deliver technical product education, and support store operations and sales targets.
2w
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AFGSC Task Force Detachment 13 Test Lead
Hill Air Force Base, Utah, United States
$136k-$231k/yr OnsiteFull Time
10+ YOE10+ years supporting ICBM activities, bachelor\u0002s degree, demonstrated technical leadership, DoD requirements experience, ability to obtain TS/SCI, U.S. citizenship required.
2mo
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Supervisor Field Operations Support
Florida or Minnesota or Arizona or Washington or Colorado or Idaho or Iowa or Nebraska or Nevada or Oregon or Utah
$81k-$136k/yr RemoteFull Time
5+ MgmtLead and develop a remote team of 15+ supporting field technicians; deliver training, coaching, performance management; knowledge of fiber operations and technical systems; bachelor's or equivalent experience preferred.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Power BI, Salesforce, Optius, ODiN, NICE Cloud, LBViewer, CMS/EMS, Mosaic, Genesys, UniQual
1mo
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AI & Automations Lead
United States or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Jersey or New Mexico or Nevada or New York or Oklahoma or Oregon or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or Pennsylvania
$120k-$145k/yr RemoteFull Time
5+ YOEMinimum 5 years in technical operations/IT/support with automation pipeline experience; recent LLM/AI integration deployments; experience with n8n/Workato/Zapier, Python or Google Apps Script, and GCP; strong security awareness and cross-functional communication.
n8n, Workato, Zapier, Python, Google Apps Script, Claude Skills, MCP servers, GCP
3w
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Lead, Project Engineer - SLN Sustainment (40012)
Salt Lake City, Utah, United States
OnsiteFull Time
9+ YOESupport sustainment and technical execution for fielded communications systems; must hold DoD Secret clearance, 9+ years engineering experience (or equivalent), security/networking experience, and travel up to 15%.
1mo
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Sr. Sales Engineer
Austin or Minnesota or Portland or Missouri or Phoenix or Iowa or Arkansas or Oklahoma or Utah or Idaho or Denver or Kansas or Wisconsin
$190k-$238k/yr HybridFull Time
Pre-sales sales engineering experience with data protection, backup/recovery, security, or cloud platforms; ability to lead demos, design solutions, support POCs, travel as required, and communicate technical value to stakeholders.
1w
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Staff Software Engineer
Salt Lake City, Utah, United States
HybridFull Time
8+ YOE8+ years software development, 5+ years production support, 3+ years system design; strong distributed systems, APIs, cloud app experience; ability to lead complex technical projects and communicate tradeoffs.
Go, TypeScript, React, Lambda, API Gateway, S3, CloudFront, EventBridge, Step Functions, Secrets Manager, GraphQL, Temporal, MongoDB, Snowflake, Bazel
1w
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EAM Spare Parts Administrator
Salt Lake City, Utah, United States
OnsiteFull Time
5+ YOELead spare parts function, develop and maintain BOMs, ensure critical spares availability, support sourcing and RFQs, perform cycle counts and inventory accuracy reporting; 5+ years inventory experience and technical knowledge required.
Oracle, Microsoft Office, Oracle EAM