Technical Support Specialist - On Site, Not IT Work
Sarasota, Florida, United States
OnsiteFull Time
Harmar: Manufacturer of home and vehicle accessibility lift systems
2+ YOE2+ years customer/field service experience; electro-mechanical troubleshooting; ability to read schematics; strong verbal/written communication; manage multiple projects; parts ordering and basic repair tasks.
Kidde Global Solutions: Manufactures and sells fire detection and life safety products.
3+ YOEHigh school diploma, 3+ years technical training/support/commissioning experience, ability to travel up to 60%, proficiency with Microsoft Office and Learning Management Systems, passport for international travel.
Microsoft Office, Learning Management Systems, virtual training platforms
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, hardware installation and troubleshooting, basic maintenance, inventory management, and delivery; ability to lift 55+ lbs and travel between offices required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal office operations and technical support to its field locations.
Field-based role supporting seasonal office setups, basic PC hardware setup/troubleshooting, light facility maintenance, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft collaboration tools.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Thrive: Provides managed IT, cybersecurity, and cloud services for organizations.
Proven experience leading engineering/technical support teams in managed services, strong operational execution with SLAs/KPIs, IT service management knowledge (incident/change/problem), data-driven decision making, client relationship and cross-functional collaboration.
Ceres Global: Provides disaster recovery, infrastructure construction, and environmental services.
1+ YOEB.S. required (or equivalent experience). 1+ years administrative/proposal support experience preferred. Proficiency in Microsoft Word and Excel, technical writing/editing, deadline management, and ability to work overtime.
Microsoft Word, Microsoft Excel, Adobe Acrobat, Foxit PDF Editor, SharePoint
2+ YOESupport computer systems, resolve end-user technical issues, manage onboarding/offboarding, administer Microsoft 365 and Active Directory/Entra, handle software access and licensing, and manage hardware/equipment and help desk documentation. Associate degree or equivalent and 2+ years experience preferred.
iCIMS, Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Active Directory, Microsoft Entra ID, MFA, Conditional Access, Gong, Adobe, Docusign, Windows