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4,727 technical support manager jobs at 2,421 companies in United States

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Technical Support Manager
Salt Lake City or Pennsylvania
OnsiteFull Time
PDC
PDC: Global manufacturer of identification products and safety solutions serving healthcare, government, education, entertainment, hospitality, and business organizations.
5+ YOE3+ MgmtRequires 3+ years managing leaders or supervisors, 5+ years in technical support or related customer-facing roles, and technical support operations expertise. Bachelor's degree preferred; healthcare IT experience preferred.
RFID, Epic, Cerner, Meditech, Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
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1mo
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Technical Support Manager
West Hartford, Connecticut, United States
HybridFull Time
Legrand
LegrandEuronext Paris: LR: Global specialist in electrical and digital building infrastructures.
5+ YOE1+ MgmtBachelor's or equivalent experience; 5-7 years in the electrical industry in customer/technical support, engineering, or contracting; 1-3 years supervisory experience may be required; customer support, troubleshooting, and technical project management skills.
Salesforce
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Technical Support Manager
Erlanger or Westfield or Nashville
HybridFull Time
Storage Solutions
Storage Solutions: U.S. warehouse automation and material-handling integrator serving warehouse, distribution, and fulfillment operations.
5+ YOE2+ MgmtRequires 5+ years in technical or software support and 2+ years of leadership experience, with team management, incident escalation, SLA management, analytical skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PLC, WMS/WCS
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Manager, Technical Support
Overland Park, Kansas, United States
RemoteFull Time
HungerRush
HungerRush: The POS Partner Behind Every Great Guest Experience
5+ YOE5+ years in technical support or contact center, experience managing teams, knowledge of support procedures, CRM/SaaS familiarity, Zendesk auditing, schedule flexibility with weekends, strong communication and coaching skills.
Zendesk
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay
FreedomPay: Private payments technology providing unified commerce and payment processing platforms for global businesses.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
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Technical Support Manager
Mt. Crawford, Virginia, United States
$70k-$90k/yr OnsiteFull Time
Power Monitors, Inc.
Power Monitors, Inc.: U.S.-based power quality instrument manufacturer serving electric utilities, industrial facilities, commercial buildings, and electricity end-users.
Experience leading technical support, strong PC troubleshooting and networking skills, technical writing, problem analysis, and customer communication; technical college degree preferred.
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Manager, Technical Support
Bingen or Grand Prairie
$118k-$180k/yr OnsiteFull Time
Airbus Helicopters
Airbus Helicopters: French aerospace division manufacturing civil and military helicopters and providing rotorcraft services to global public, commercial, and private operators.
8+ YOEBS in engineering or related field,8+ years experience in aerospace/UAS/software,ability to read drawings,perform technical analysis,proficient with Siebel,SAP,Google Suite,Microsoft Office,US work authorization required.
Siebel, SAP, Google Suite, Microsoft Office
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Manager, Enterprise Technical Support
Bend, Oregon, United States
OnsiteFull Time
Les Schwab Tire Centers
Les Schwab Tire Centers: Retailer and provider of automotive tire and repair services.
6+ YOE6+ years managing technical support operations, bachelor’s degree or equivalent, ITIL knowledge preferred, experience with enterprise support metrics and vendor management.
ITIL, ServiceNow, Jira Service Management, Freshservice, Microsoft Intune, Jamf, Datadog, SolarWinds, Splunk
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2mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Private cloud analytics platform helping business and technical teams analyze live warehouse data and build AI applications.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
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Regional After Sales Support & Training Manager - NW
United States or Seattle or Oregon or Canada
$50-$60/hr RemoteFull Time
Hisense USA
Hisense USA: N electronics and appliance manufacturer serving consumers with TVs, refrigerators, and air products.
Associate degree or HVAC technical certification required; bachelor's preferred. Requires 2+ years of in-field residential/light commercial HVAC product support, technical training experience, Microsoft Office proficiency, and up to 30% travel.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
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Technical Support Manager
United States
RemoteFull Time
Precisely
Precisely: Precisely is a data integrity software serving enterprises with software, data, and data strategy consulting services.
5+ YOE3+ MgmtBachelor's degree or equivalent experience; 5+ years in enterprise technical/customer support, including 3 years managing teams. Requires CRM, SQL, Microsoft Office Suite, AI implementation knowledge, and English proficiency.
Microsoft Office Suite, CRM, SQL, Microsoft Copilot, ChatGPT, Power BI, Tableau, REST APIs, JSON, XML
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2mo
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Arm & Hammer Dairy Technical Service Manager
New Jersey, United States
RemoteFull Time
Church & Dwight Co., Inc.
Church & Dwight Co., Inc.NYSE: CHD: Public U.S. consumer packaged goods manufacturer serving households and businesses with household, personal-care, and specialty products.
5+ YOEPhD in Dairy Nutrition or DVM with dairy nutrition training; 5+ years in dairy technical support or university experience; strong presentation, relationship management, PC, and problem-solving skills.
Microsoft Office
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
ProcessUnity
ProcessUnity: B2B SaaS provider helping organizations manage third-party and cybersecurity risk with cloud software.
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
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3mo
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Manager, Technical Support
Alpharetta, Georgia, United States
HybridFull Time
Barracuda Networks
Barracuda Networks: Private cybersecurity protecting email, data, applications, and networks for small and medium-sized businesses.
4+ YOE2+ MgmtBachelor's degree or equivalent,2+ years supervisory experience,4+ years progressive call center/technical support experience,leadership and communication skills.
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
Curve Dental
Curve Dental: Private dental practice management software serving practices with cloud-based scheduling, imaging, billing, payments, and patient engagement.
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
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Manager, Technical Support
Pennsylvania, United States
RemoteFull Time
CenTrak
CenTrakLondon Stock Exchange: HLMA: A global group of life-saving technology companies.
2+ YOEBachelor's degree in engineering, computer science, or information technology; 2–4 years of customer-facing technical support experience; troubleshooting, debugging, communication, and Microsoft Office proficiency.
Microsoft Office, RTLS, Healthcare IT Integrations, Embedded products, PC software
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Manager, Technical Support
United States
$100k-$130k/yr RemoteFull Time
Skydio
Skydio: American autonomous-drone manufacturer serving public safety, government, utility, and enterprise customers.
2+ YOE2+ MgmtRequires 2+ years of customer support leadership and people management, 2+ years leading hardware, software, and cloud support teams, CRM expertise, analytical skills, and applied AI experience.
Salesforce Service Cloud, Jira, Databricks, Internet of Things (IoT)
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Sr. Manager, Technical Support
United States
RemoteFull Time
Reputation
Reputation: AI-native reputation management software serving multi-location businesses with reviews, listings, surveys, and customer-feedback insights.
8+ YOE3+ Mgmt8+ years in technical or customer support, including 3+ years leading people leaders or complex support teams; global SaaS operations, KPI management, coaching, automation, AI, and cross-functional leadership experience.
Salesforce Service Cloud, JIRA, AI
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Technical Support Manager
United States
$120k-$125k/yr RemoteFull Time
Rhythm Healthcare
Rhythm Healthcare: Private manufacturer and distributor of home respiratory and durable medical equipment for HME providers and patients.
5+ YOE5+ years medical-device quality/technical service experience; bachelor\u0002s in engineering or life science; hands-on troubleshooting of electro-mechanical devices; knowledge of FDA QMSR, ISO 13485, complaint handling, CAPA, and audit support.
eQMS, CRM, ERP, Microsoft Office, NetSuite, Power BI, Minitab, Microsoft Excel
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
Switchboard
Switchboard: U.S. identity-data and online-directory serving consumers and businesses with people search, contact verification, and property intelligence.
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
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