3 technical support manager jobs at 3 companies in Big Stone Gap, VA
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yrHybridFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
H&R Block: A tax services providing seasonal office support and client-facing tax preparation services.
Provides hands-on operational, technical, and logistical support for seasonal tax office openings, maintenance, hardware setup/troubleshooting, inventory management, and supply delivery; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
TruPoint Bank: A regional bank offering personal, business, and loan services.
Manage and support digital banking platforms, troubleshoot technical issues, set up client accounts, protect transaction security, and help customers use online financial tools.