20 technical support manager jobs at 15 companies in Harlan, IA
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
ACI WorldwideNasdaq Global Select Market: ACIW: Public payments software serving banks, merchants, billers, and financial intermediaries with digital payment solutions.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
Kiewit Corporation: Major North American construction and engineering firm.
5+ YOERequires 5+ years in technical support leadership, service delivery, or platform operations; experience building support functions, defining metrics, supporting technical and non-technical users, and troubleshooting platform issues.
BAE SystemsLSE: BA.: Global defense, aerospace, and security technology.
7+ YOEHigh school diploma +7 years experience or equivalent; U.S. citizenship; experience with RMF, cybersecurity testing, vulnerability scanning, technical writing, eMASS; ability to obtain Top Secret/SCI clearance.
Enterprise Mission Assurance Support Service (eMASS)
H&R Block: A tax services operating a national network of seasonal tax offices and blending human expertise with digital innovation.
Field-based role supporting seasonal office openings/closures, basic building maintenance, PC hardware setup/troubleshooting, inventory management, and delivery; must lift ~55 lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Intermountain Electric: Private electrical contractor serving owners and contractors nationwide with complex construction, power, lighting, and service.
Experience supporting large-scale electrical construction and mission-critical projects; project scheduling, change management, quality and safety oversight; strong communication and technical proficiency with Procore, Bluebeam, Accubid, and Microsoft Office.
Microsoft Office Suite, Procore, Bluebeam, Accubid
Heritage Communities: Privately owned senior living provider serving older adults: independent living, assisted living, memory care, and respite care.
2+ YOE1+ Mgmt2+ years dementia care experience, CPR/BLS, valid driver\u0002s license, ability to lift up to 50lbs, strong communication and technical skills; Montessori certification preferred; 1+ year management experience preferred.
HDR: Global professional services firm specializing in architecture, engineering, and construction.
10+ YOEManage and support Oracle EPM Cloud (PBC/PCM) applications, lead technical support and improvements, translate business requirements, mentor staff; requires 10+ years ERP/IT experience and bachelor's or equivalent.
Planning and Budgeting (PBC), Profitability and Cost Management (PCM), Financial Close & Consolidation (FCC), Account Reconciliation System (ARC), Enterprise Data Management (EDM), Environmental, Social and Governance (ESG), Tax Reporting (TRC), EPM Cloud, Hyperion, Groovy, EPM Automate, EPM Integration Agent, Smart View, Essbase, Oracle E-Business Suite, Snowflake, Co-pilot, Alteryx, Microsoft Excel
Bridgepoint Investment Banking: Independent boutique investment bank advising family-owned and privately held middle-market companies on M&A and capital raising.
5+ YOE5+ years private-sector operations experience; Excel power user and working Python literacy; comfort with Claude/AI tools; ability to train and support technical and non-technical users; operational orientation and documentation skills.
Claude Enterprise, Claude, Python, Microsoft Excel, VBA, pandas
CHI Health: Nonprofit Catholic health network providing hospital, clinic, and specialty care to Nebraska, southwest Iowa, and northern Kansas.
3+ YOEHigh school diploma or equivalent and 3 years of clinic or physician office experience required. Technical training or coding/medical assistant certification preferred; BLS/CPR required. Microsoft Office proficiency and leadership skills needed.
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
HDR: Global professional services firm specializing in architecture, engineering, and construction.
5+ YOE5+ years digital design/BIM experience preferred; competency with 3D design software, document management, and Microsoft Office; strong communication, organization, and technical support skills.
Northern Natural Gas: Berkshire Hathaway Energy provides essential electric and natural gas utility services.
2+ YOEBachelor’s degree in a technical field or equivalent experience; 2–6 years of related experience depending on level. Requires asset management, analytics, application support, data integrity, project management, and stakeholder collaboration skills.
Maximo Application Suite, Oracle Analytics Cloud, Oracle Analytics Server, Microsoft Power BI, Databricks, IBM FileNet P8, Oracle Fusion, Azure DevOps, Six Sigma, Lean, Microsoft 365, Microsoft Teams, Microsoft SharePoint, OneDrive, M365 Copilot, Piping and Instrument Diagram (P&ID), Graphical Information System (GIS), Enterprise Asset Management (EAM), Extract, Transform, Load (ETL), Agile
ICE Mortgage Technology: ICE-owned mortgage technology helping lenders, servicers, title agents, investors, and homeowners automate U.S. residential mortgage workflows.
2+ YOE2+ years technical support or client operations experience; SaaS operations, incident response, ticketing, Windows desktop and basic networking knowledge; strong troubleshooting, communication, and documentation skills; Encompass experience a plus.
Duluth or Minneapolis or St. Paul or Omaha or Nashville or Pittsburgh or Houston or Traverse City or Charlotte
$120k-$170k/yrHybridFull Time
Lake Superior Consulting: Private engineering consulting firm serving energy infrastructure operators with pipeline engineering, integrity management, inspection, and field services.
10+ YOEBachelor's in Electrical Engineering, PE required, 10+ years electrical engineering experience with technical leadership and industrial facility support; proficiency with SKM or ETAP; strong knowledge of NEC, NFPA, IEEE, API, and AGA practices.