6 technical support manager jobs at 4 companies in Mountain City, TN
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yrHybridFull Time
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
H&R Block: A tax preparation and financial services providing tax filing and related services.
Provide hands-on operational, technical, and logistical support for seasonal office openings, maintenance, hardware setup/troubleshooting, inventory management, and supply delivery; must lift 55+ lbs, work independently, and travel between offices.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal office support and client-facing tax preparation services.
Provide field-based operational and technical support for seasonal office setup, maintenance, PC hardware installation and troubleshooting, inventory management, custodial tasks, and timely delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal office support and technology-enabled tax preparation services.
Field-based seasonal role supporting office setup, maintenance, PC hardware setup and troubleshooting, inventory management, and timely delivery between offices; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Samaritan's Purse: International Christian organization providing humanitarian aid and disaster relief.
3+ YOEBachelor's degree in instructional design, computer science, or related field, plus 3–5 years of LMS administration or technical support experience. Requires HRIS, Moodle, SCORM, analytics, communication, and project management skills.
Learning Management System (LMS), HRIS, Moodle, SCORM, data visualization tools