5 technical support manager jobs at 5 companies in Tea, SD
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Support Manager Technical Assistance Center
Sioux Falls, South Dakota, United States
OnsiteFull Time
SONIFI Solutions: Provides interactive technology for hospitality and healthcare industries.
4+ YOE2+ MgmtBachelor's degree and 4+ years leading technical support/call center/customer operations (including 2+ years people leadership); experience with SLAs, workforce planning, performance metrics, quality programs, Microsoft Office and Salesforce; strong communication and analytical skills.
A&B Business Solutions: Provides office equipment and technology services to business customers.
Advanced IT support and troubleshooting for customers, client relationship management, mentoring helpdesk staff, strong communication and problem-solving skills.
Schwan's: Manufactures and markets frozen pizzas, desserts, and Asian-style snacks.
10+ YOE10+ MgmtBachelor's degree or equivalent; 10+ years maintenance leadership experience (food manufacturing preferred); strong leadership, communication, project management, safety and continuous improvement skills; able to support all shifts.
H&R Block: A tax services providing seasonal office support and technology-enabled tax preparation services.
Field-based seasonal role supporting office setup and readiness, basic building maintenance, PC hardware setup and troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and working knowledge of Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Experity: Software and billing services for urgent care providers.
1+ YOEHigh school diploma,1 year customer service experience,proficiency with Microsoft Office and Salesforce,technical troubleshooting and case management,ability to work rotating shifts and participate in on-call schedule.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Salesforce