1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
1mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
2w
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yr HybridFull Time
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
1mo
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
6d
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
1w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
1w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
2+ YOE2+ years technical support experience with electronics and networking, intermediate Linux knowledge, strong verbal/written communication, problem-solving, and ability to learn hardware/software; experience with ticketing systems.
Zoho Desk, Linux
2mo
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Technical Support Specialist
Ashburn or Landover or Riverdale
OnsiteFull Time
2+ YOETwo+ years tech support experience; strong hardware/software, networking, mobile device management; Windows/Mac, Office 365, IT security; good communication.
5d
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Coordinator, IT Technical Support
Arlington, Virginia, United States
$60k-$73k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field or equivalent,2+ years technical support experience on Windows and macOS, proficiency with Microsoft 365 and Microsoft Admin Center, MDM familiarity, ticketing system experience, ability to lift up to 40 lbs, strong communication.
Microsoft 365, Microsoft Admin Center, Microsoft Entra ID, Teams, SharePoint, OneDrive, Windows 11, macOS, MDM, PowerShell, Bash, ticketing system
1mo
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Technical Support Analyst
Washington, District of Columbia, United States
$60k-$75k/yr HybridFull Time
1+ YOE1-3 years IT support/help desk experience; basic knowledge of Windows, macOS, Microsoft 365, and computer hardware; strong customer service, troubleshooting, documentation, and organizational skills; willingness to learn new technologies.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft SharePoint, Microsoft Exchange Online, Microsoft AD/Entra ID (Azure AD), Microsoft Intune, Zendesk, Jira Service Management
3w
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
2w
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Technical Product Support Specialist
New York or Washington
$80k-$90k/yr RemoteFull Time
2+ YOE2+ years in customer-facing technical/product support for SaaS, experience with ticketing systems, OSINT tools, Claude and N8N, strong written/verbal communication and problem-solving skills.
JIRA, Zendesk, Freshdesk, Claude, N8N, Salesforce, Microsoft Excel
5h
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
1w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
6d
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Senior Federal Technical Support Engineer
United States or Washington or Baltimore
$102k-$127k/yr RemoteFull Time
5+ YOE5+ years technical support/systems experience; strong Linux, containerization (Docker,Kubernetes), cloud and IaC (Terraform/Ansible/CloudFormation) skills; networking, scripting (Bash/Python/PowerShell), and FedRAMP/DoD enclave experience; ability to obtain Top Secret clearance.
Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, RESTful, OAuth, SAML, Active Directory, LDAP, Amazon RDS, NodeZero, JavaScript, Go, SQL, NoSQL
1mo
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Technical Support Rep I
Waynesboro or State College or Lancaster or Roanoke or Winchester or Charleston or Edinburg or Lynchburg or Front Royal or Chillicothe or Weston or Richmond or Blacksburg
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year customer service/call center experience, strong communication and problem-solving skills, ability to troubleshoot technical issues with customers.
1w
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Technical Support Analyst I
Reston, Virginia, United States
$64k-$108k/yr HybridFull Time
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
6d
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GLP Technical Support Specialist
Fort Detrick, Maryland, United States
OnsiteFull Time
Associate or Bachelor's in life sciences, experience supporting laboratory operations and GLP/regulatory activities, ability to maintain records and inventories, follow SOPs, and pass background and drug screening.