2d
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Technical Support Coordinator
Dublin, California, United States
$25-$31/hr OnsitePart Time
3+ YOEAssociate degree in engineering or business or 3 years technical support/call center experience; strong customer service, multitasking, written/verbal communication, technical proficiency; ERP/CRM experience.
ERP, CRM, Specialized Software
1w
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
1mo
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Technical Support Engineer
Malaysia or Santa Clara
HybridFull Time
4+ YOE4+ years sysadmin or enterprise technical support experience; product knowledge in Net Backup/Data Protection; Mandarin proficiency required; strong Linux/Windows, networking, storage, virtualization, cloud, scripting, troubleshooting and documentation skills.
Linux (Red Hat), Microsoft Windows, TCP/IP, TLS, PKI, Firewalls, Routing, VLANs, Link Aggregation (802.3ad, balanced-alb), LDAP, Active Directory, DNS, NFS, CIFS, LVM, RAID, DAS, SAN, NAS, Software-Defined Storage, SAS, Fibre Channel, Log Analysis, Process Tracing, Debugging, Kernel Panic, Application Performance Management, VMware, Hyper-V, RHV, Nutanix, Docker, Podman, Kubernetes, Microsoft SQL Server, MySQL, PostgreSQL, Oracle Database, IBM DB2, Microsoft Exchange, Microsoft 365, AWS, Azure, GCP, Python, Perl, PHP, Net Backup and Data Protection
1mo
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Technical Support Analyst
Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$40/hr OnsiteFull Time
1+ YOEMinimum 1 year work experience with 1 year in technical support (hardware preferred); High School diploma/GED; scripting experience (Python, Bash) preferred; knowledge of networking and MDM solutions; onsite in San Jose, CA.
Python, Bash, MDM
1d
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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Provide technical support, escalations, installations, troubleshooting, system performance reporting, and documentation for customer equipment.
2mo
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Senior Technical Support Engineer
Santa Clara, California, United States
$87k-$107k/yr HybridFull Time
Senior-level technical support engineer with a BS in Engineering; strong networking and security knowledge; US citizenship and work authorization in the US without sponsorship.
TCP/IP, SSH, TLS, SSL, HTTP, HTTPS, VLAN, Routing, OSPF, BGP, Windows, Unix, Linux, Firewalls, IPS, Mail Security Gateways
1mo
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
3mo
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Technical Support Representative - Japan
Tokyo or San Mateo
OnsiteFull Time
4+ YOE4+ years in B2B operational, technical, or customer-facing roles; strong troubleshooting, networking, and communication skills; bilingual in English and Japanese; willing to travel 20-40%.
Bash, PHP, Python, Linux, Network diagnostic tools
3d
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Technical Support Specialist — Applications
Santa Clara or Abingdon-on-Thames
FieldFull Time
Experienced field/applications engineer for semiconductor metrology with strong customer-site support, global travel (60%), excellent cross-functional communication, US right-to-work and passport for international travel.
3d
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Technical Support Specialist
Milpitas, California, United States
OnsiteFull Time
Hands-on PC building/troubleshooting experience, strong knowledge of PC hardware, Windows, BIOS/UEFI, drivers and diagnostics; strong communication and customer-service skills.
Windows, BIOS, UEFI, Oracle, CORSAIR software
1mo
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Technical Support Engineer
Zhubei City or Santa Clara or Canada or China or France or Germany or Italy or Japan or Korea or Taiwan
NT$7500k-NT$9500k/yr OnsiteFull Time
Scripting (Bash/PowerShell/Python), basic SQL, LDAP, Linux (Ubuntu/RHEL/CentOS) and Windows Server/Desktop experience, VM management, debugging multithreaded apps; Spotfire/BI, AWS, Salesforce preferred; Bachelor's in CS/CE/EE or equivalent.
Bash, PowerShell, Python, SQL, LDAP, Ubuntu, RHEL, CentOS, Windows Server, Windows Desktop, Java, HTML, Groovy, Spotfire, AWS, Salesforce
1d
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Sr. Technical Support Engineer I
Atlanta or Portland or Pleasanton
$105k-$115k/yr HybridFull Time
5+ YOEAdvanced IT/networking/database/SaaS support experience, 5+ years in support delivery (or 8+ industry equivalent), college degree or equivalent, industry certifications preferred, CRM and JIRA/Confluence proficiency.
Salesforce, CRM, Microsoft business applications, JIRA, Confluence, AWS
3mo
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Cloud Service Technical Support Manager
Pleasanton, California, United States
$85k-$95k/yr OnsiteFull Time
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
1mo
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Technical Customer Support Representative
Pleasanton, California, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
Vagaro platform, Zendesk, IVR, HTML, XML, PC, Mac, iOS, Android
4d
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Sr Principal Technical Support Engineer
Livermore or California
$136k-$179k/yr HybridFull Time
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
3w
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Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yr HybridFull Time
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
2mo
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Staff Technical Support Engineer, Prisma SD-WAN
Santa Clara or Dallas
$117k-$189k/yr OnsiteFull Time
8+ YOE8+ years in technical support or network engineering; strong networking (BGP/OSPF), IPsec; troubleshooting; packet captures; customer-facing; clear communication.
Prisma SD-WAN, AWS, Azure, BGP, OSPF, IPsec, Packet capture tools
1mo
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
2mo
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Technical Support Engineer – Handler/Prober
San Jose or Austin
HybridFull Time
5+ YOEMinimum: B.S.M.E.T. or equivalent industry experience. 5 years’ experience with Advantest Handlers or probers.
Advantest Handlers, Probers
2mo
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Technical Support Scientist, Probe Design
Newark, California, United States
$89k-$147k/yr OnsiteFull Time
5+ YOEPhD or MS with 3+ years in molecular biology or bioinformatics; 5+ years Linux, Python, Perl; sequencing; probe design; strong communication and troubleshooting skills.
Linux, Python, Perl, BLAST, BLAT, RNAscope, BaseScope, miRNAscope