240 technical support jobs at 160 companies in Plymouth, MN
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yrHybridFull Time
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
3+ YOEAssociate technical degree or equivalent, 3+ years technical support/service experience, electronics and PLC knowledge, strong customer service and communication skills, ability to troubleshoot and document product issues.
Cohesity: AI-powered data security and management software provider.
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
Danfoss: Engineers energy-efficient solutions for refrigeration, heating, and hydraulics.
2+ YOEAssociate or Bachelor in a technical field, 2+ years technical/hydraulics experience, ability to read engineering drawings, US work authorization, strong communication and computer skills.
Salesforce OneCRM, SAP, Teamcenter, Microsoft Excel
Atlanta Cheesecake Company: Produces and sells frozen cheesecakes and specialty desserts.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, leadership experience, communication, problem-solving, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
Provide technical support for HID products, troubleshoot RTLS/IoT issues, document cases in Salesforce, ensure SLA compliance, and participate in after-hours rotations.
Dessert Holdings: Manufacturer of premium frozen desserts for retail and foodservice.
2+ YOERequires a bachelor's degree or equivalent experience, 2–5 years of IT support experience, technical troubleshooting expertise, supervisory experience, communication skills, problem-solving ability, and 50% travel.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
Lawler Foods: Manufacturer of gourmet cheesecakes and desserts for foodservice establishments.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, supervisory experience, strong communication and problem-solving skills, and ability to travel 50% in the U.S. and Canada.
Microsoft 365, Microsoft Azure, Active Directory, Group Policy
Keenfinity: Manufacturer of security and professional communication technology systems.
2+ YOEBachelor’s degree and 2–5 years in technical support or technical sales support. Requires PA and AoIP experience, networking knowledge, systems integration, tender specifications, communication skills, and travel up to 25%.
Public Address (PA), Audio over Internet Protocol (AoIP)
QA1: Designs and manufactures high-performance suspension and driveline systems.
4+ YOEHigh school diploma,4+ years related suspension experience,strong communication,technical product knowledge,ability to use Microsoft Outlook and Syteline,pass background/drug screen.
BBQ HoldingsToronto Stock Exchange: MTY: Operates and franchises a diverse portfolio of casual dining restaurants.
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
The Original Cakerie: Manufactures and distributes premium frozen cakes and dessert products.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Starkey: Designs and manufactures advanced hearing aid technology.
1+ YOEExperience with Windows/iOS/Android, 1+ year in customer service or technical support, excellent communication and problem-solving, bachelor's degree preferred (2-4 years experience), high computer literacy.
Windows, iOS, Android, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint
AbbottNYSE: ABT: Provides medical devices, diagnostics, and science-based nutritional products.
2+ YOEAssociate degree or equivalent, minimum 2 years relevant instrumentation experience in a Cath Lab environment, 2 years interfacing with customers, advanced remote troubleshooting, ServiceMax experience, knowledge of FDA/ISO compliance.
Agropur: Produces and sells cheese and dairy food products.
2+ YOEBachelor's in food/dairy/nutrition/chemistry required, Master’s preferred, minimum 2 years lab or dairy plant experience, product development preferred, familiarity with regional food markets.
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
Forgent: Specialized provider of critical power infrastructure and transformer solutions.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Murfreesboro or St. Paul or Europe or Asia or North America
$22-$28/hrOnsiteFull Time
Ergotron: Manufactures ergonomic workstations and digital display mounting systems.
Expertise troubleshooting electrical, mechanical, hardware, software, and installation issues; technical documentation, customer support, Salesforce case management, and collaboration with customers, partners, resellers, and internal teams.