9 technical support representative jobs at 9 companies in Boston, MA
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Technical Support Representative
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
ZOLL Medical: Manufactures medical devices and software for emergency care.
3+ YOEProvide technical and data support for medical device/software products via phone and email, perform accurate Oracle data entry, participate in on-call rotation; requires 3+ years support experience and CIS degree or equivalent.
Oracle, Windows Operating Systems, Server environments, SQL, Bluetooth, Wi‑Fi, LogMein, WebEx
SEENYSE: SEE: Global provider of food and protective packaging solutions.
3+ YOEAssociate degree or 3+ years related technical/service experience; troubleshooting of automated machinery, intermediate electrical/mechanical skills, PLC/HMI familiarity, strong communication, and proficiency with Windows and CRM/ERP tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Salesforce ServiceMax, SAP, Cisco Finesse, PLC, HMI
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, exceptional written English, de-escalation and troubleshooting skills, high typing speed, attention to detail, PayPal account; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Jaia Robotics: Develops autonomous micro-underwater robotic vehicles for marine data collection.
Provide customer onboarding, hands-on training, on-site technical support, system testing and documentation; travel regularly to customer sites and conferences; must be able to work in the U.S. and be eligible to obtain security clearance.
Direct Sales Representative, Cardiac Rhythm Management - Boston, MA
Boston or United States
$44k-$109k/yrFieldFull Time
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOEBachelor's in a technical field or equivalent, typically 2+ years sales or clinical support experience in healthcare, ability to analyze complex devices, strong communication, presentation, and interpersonal skills.