69 technical support representative jobs at 40 companies in California
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Technical Support Representative I
San Jose, California, United States
$41k-$52k/yrOnsiteFull Time
Snap-onNYSE: SNA: Manufacturer and marketer of professional tools, diagnostics, and equipment.
Provide phone/email technical support and troubleshooting for automotive diagnostic products; strong customer service, PC and Microsoft Office skills; high-volume call handling and call data entry.
1+ YOE1+ year call center or customer support experience, PC literate, MS Office, ability to document customer interactions, coordinate repairs/RMAs, communicate in English, valid driver’s license for occasional travel.
Skydio: Develops autonomous AI drones for defense and industrial inspection.
4+ YOE4+ years in B2B operational, technical, or customer-facing roles; strong troubleshooting, networking, and communication skills; bilingual in English and Japanese; willing to travel 20-40%.
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hrRemoteFull Time
HM Electronics: Manufacturer of drive-thru communication and professional audio systems.
1+ YOE1+ year customer service experience; technical support/call center preferred. Requires troubleshooting skills, multitasking across systems, private workspace with wired internet, and flexible schedule including evenings and weekends.
StrykerNYSE: SYK: Manufactures medical devices and equipment for healthcare providers.
3+ YOEHigh school diploma, 3+ years experience, ability to lift/push/pull up to 50 lbs, fine motor skills, assembly of small components, Salesforce experience, strong communication and troubleshooting.
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hrRemoteFull Time
HM Electronics: Provides specialized communication and timing solutions for various industries
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
Vagaro: Cloud-based management platform for beauty and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
WeVote: Provides digital voter guides and open-source civic technology.
1+ YOE1-2 years technical support experience preferred; proficiency with Google Workspace and Zendesk; strong written communication, analytical skills, and ability to explain technical concepts to non-technical users.
DexcomNASDAQ: DXCM: Develops continuous glucose monitoring systems for diabetes management.
2+ YOE2+ years related experience preferred, high school diploma, strong customer service, verbal/written communication, troubleshooting electro/mechanical and software issues, documenting customer interactions, able to work rotating schedule including evenings, weekends, holidays.
DexcomNasdaq: DXCM: Manufacturer of continuous glucose monitoring systems for diabetes management.
2+ YOE2+ years related experience and high school diploma; strong customer service, verbal/written communication, troubleshooting, documentation, and ability to work rotating schedules including evenings, holidays and weekends.
Simpson Strong-TieNYSE: SSD: Manufactures engineered structural connectors and fasteners for building construction.
2+ YOEHigh school diploma, ~2 years related experience, proficiency with Microsoft Word/Excel/Outlook/Access, ability to read structural drawings, strong communication, math, and computer skills; Salesforce/Smartsheets a plus.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Access, Smartsheets, Salesforce
Shimano North AmericaTokyo Stock Exchange: 7309: Distributes bicycle components and fishing equipment to the North American market.
3+ YOEExperience in bicycle technical support; 3+ years cycling retail; strong written and verbal skills; basic Microsoft Office; Spanish a plus; call center a plus.
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
High school diploma or equivalent; customer service experience; automotive troubleshooting or hands-on repair; strong PC skills; bilingual in Spanish or French.
Microsoft Office, CRM software, PC troubleshooting, Diagnostic equipment
Field Support Representative – Technical Instructor
San Diego, California, United States
OnsiteFull Time
Saronic: Building autonomous surface vessels for maritime defense operations.
Deliver technical training, field support, and program refinement for ASV systems; travel up to 50%; BS in engineering or related field; DoD/government experience is a plus.
Hardware Troubleshooting, Software Troubleshooting, Training Delivery, Maintenance Procedures, System Diagnostics
Service Support Technical Representative - Customer Solutions Core Regions (CSCR)
Boise or San Diego or Idaho or Washington or Oregon or Montana or Wyoming or Hawaii
$113k-$169k/yrFieldFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Hands-on construction equipment troubleshooting and dealer/customer support; travel 50% domestic; strong problem solving, communication, and customer service skills; field-based technical aptitude; university degree in engineering preferred.
Pittsburgh Paints Company: Manufactures and distributes architectural paints and surface coatings.
Conduct complaint investigations, perform product and applications testing, operate field inspection equipment, and provide technical support; prior coating inspection experience required; 3-5 years coating application experience preferred; basic computer proficiency with Microsoft Office.
Automotive Art: Sells car enhancement products and automotive refinish systems.
Develop territory sales for automotive refinish and ancillary paint products; provide technical support, training, demonstrations, and market intelligence to jobbers and body shops.
ExtensisHR: Provides HR, payroll, benefits, and compliance services for businesses.
2+ YOE2+ years customer support experience, associate degree preferred, strong written/verbal communication, technical aptitude, ability to multitask and sit for long periods.