13 technical support representative jobs at 11 companies in Concord, CA
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Technical Support Representative I
San Jose, California, United States
$41k-$52k/yrOnsiteFull Time
Snap-onNYSE: SNA: Manufacturer and marketer of professional tools, diagnostics, and equipment.
Provide phone/email technical support and troubleshooting for automotive diagnostic products; strong customer service, PC and Microsoft Office skills; high-volume call handling and call data entry.
Skydio: Develops autonomous AI drones for defense and industrial inspection.
4+ YOE4+ years in B2B operational, technical, or customer-facing roles; strong troubleshooting, networking, and communication skills; bilingual in English and Japanese; willing to travel 20-40%.
StrykerNYSE: SYK: Manufactures medical devices and equipment for healthcare providers.
3+ YOEHigh school diploma, 3+ years experience, ability to lift/push/pull up to 50 lbs, fine motor skills, assembly of small components, Salesforce experience, strong communication and troubleshooting.
Vagaro: Cloud-based management platform for beauty and wellness businesses.
2+ YOE2+ years front-line high-volume support experience; troubleshooting SaaS applications and hardware on PC/Mac/iOS/Android; strong written/verbal communication; typing >50 WPM; ability to work weekends and holidays; meet support KPIs.
WeVote: Provides digital voter guides and open-source civic technology.
1+ YOE1-2 years technical support experience preferred; proficiency with Google Workspace and Zendesk; strong written communication, analytical skills, and ability to explain technical concepts to non-technical users.
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
High school diploma or equivalent; customer service experience; automotive troubleshooting or hands-on repair; strong PC skills; bilingual in Spanish or French.
Microsoft Office, CRM software, PC troubleshooting, Diagnostic equipment
DoALL Company: Manufacturer of industrial saws and distributor of metalworking supplies.
Consultative sales support for industrial/MRO customers; valid driver's license, proficiency with Microsoft Office and CRM, familiarity with APS a plus; high school diploma required; 2- or 4-year degree preferred.
Automated Procurement Systems (APS), Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, CRM
Customer Support Reps - AI Training - San Francisco, US
San Francisco, California, United States
$30/hrRemoteContract, Part Time
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, exceptional written English, strong troubleshooting and de-escalation skills, high typing speed, attention to detail, PayPal account required; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Customer Support Reps - AI Training - San Jose, US
San Jose, California, United States
$30/hrRemoteContract, Part Time
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, exceptional written English, strong problem-solving and de-escalation skills, high typing speed, attention to detail, PayPal account required; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
SunSource: Distributes fluid power and industrial automation components and systems.
Sell and support industrial hose, gasket and piping products via phone and internet; enter orders and quotes; interpret drawings and solid models; strong technical and Microsoft Office skills; HS diploma required; associate preferred.
Milpitas or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or Louisville or San Francisco or Texas
$97k-$119k/yrHybridFull Time
Trace3: Provides IT consulting and technology solutions for enterprise digital transformation.
3+ YOE3+ years sales support or operations experience; bachelor’s degree in finance or technical field preferred; strong interpersonal, problem-solving, and organizational skills; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Tokyo or Seoul or San Francisco or Asia or United States
RemoteFull Time
Focus Multi Locations Inc.: Manages multi-location residential and commercial real estate properties.
2+ YOEBachelor's in photonics/physics/engineering, 2+ years technical sales or industrial support experience, bilingual French and English (Mandarin is a plus), ready for monthly international travel, CRM experience and strong interpersonal skills.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
4+ YOEBachelor's degree and 4+ years medical device or B2B sales experience required; OR/robotics experience preferred. Must travel extensively (up to 75%), support hospital cases, and communicate clinical and technical information to stakeholders.