3+ YOE3+ years of over-the-phone technical support experience with non-technical customers; strong communication; able to work in a fast-paced, high-stress environment; proficient in MS Office; strong time management.
Technical Support Representative (Residential Electrical Support)
Carrollton, Texas, United States
$25-$30/hrOnsiteFull Time
HomePro: Provider of residential security, automation, and electrical installation services.
Provide phone-based residential electrical technical support, diagnose issues, guide safe troubleshooting, document interactions; high school diploma and strong communication required.
HomePro: Provider of residential security, automation, and electrical installation services.
1+ YOEProvide technical support for home automation systems; diagnose and resolve issues; assist customers via phone and email; document interactions; collaborate with teams.
Gemini Industries: Manufactures and distributes wood finishing products and coatings.
5+ YOEHigh school diploma required; four-year degree or 5 years in coatings; proficient in MS Office; strong color matching, math, and problem solving.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
1+ YOEAssociate degree or equivalent, 1+ year customer service/technical support experience, exceptional customer service aptitude, proficiency with Microsoft Word/Excel/PowerPoint, basic database knowledge, strong communication and troubleshooting skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Omega Holdings: Distributor of automotive aftermarket air conditioning and cooling components.
Customer-focused technical support with sales experience; manufacturing sales or HVAC experience beneficial; familiarity with ERP/MRP systems (Sage 100) and Microsoft Office; strong problem-solving and communication skills.
ERP, Sage 100, MRP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
5+ YOEBachelor's degree plus 5 years' experience (or equivalent), prior technical/customer support experience, knowledge of databases/SQL, familiarity with .NET/HTML/XSL/XML, proficiency with Microsoft Office, strong communication and problem-solving skills.
.NET, HTML, XSL, XML, SQL, Microsoft Office, DevOps
Prolific: Platform connecting researchers and AI developers with verified participants.
Multiple years of high-volume customer/technical support experience, exceptional written English, problem-solving and de-escalation skills, high typing speed, PayPal account, and ability to pass a short skills assessment.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Customer Support Reps - AI Training - Fort Worth, US
Fort Worth or United States
$30/hrRemoteContract, Part Time
Prolific: Platform connecting researchers and AI developers with verified participants.
Experience in high-volume customer/technical support, excellent written English, problem-solving and de-escalation skills, high typing speed, ability to navigate multiple sources, PayPal account required; multilingual a plus.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Staco Energy Products Co.: Manufactures power quality and voltage control electrical equipment.
Customer support aptitude; electrical technical aptitude; professional telephone skills; active listening; customer-centric mindset; multitask and time management; efficient typing.
Central States Industrial: Distributes and manufactures equipment for hygienic industrial processes.
1+ YOEHigh school diploma, 1+ years inside sales/support experience, ERP and order/quote processing experience, strong communication and technical aptitude; mechanical/technical education preferred.
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
Proven experience in technical support, service provisioning or network configuration; strong communication, coordination, multitasking, and problem-solving skills.
Quikrete: Manufactures and distributes packaged concrete and masonry products.
Provide in-person and phone customer support, technical product assistance, create invoices/sales orders, work with sales reps; basic Microsoft Office, strong organization, communication and problem-solving skills, able to walk manufacturing yards.
Central States Industrial: Distributes and manufactures equipment for hygienic industrial processes.
6+ YOE6+ years inside sales/support or order management experience; high school diploma required; technical/mechanical background preferred; strong communication and problem-solving skills.