Technical Support Representative (Residential Electrical Support)
Carrollton, Texas, United States
$25-$30/hrOnsiteFull Time
HomePro: Provider of residential security, automation, and electrical installation services.
Provide phone-based residential electrical technical support, diagnose issues, guide safe troubleshooting, document interactions; high school diploma and strong communication required.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Technical experience with engines/power systems, strong problem-solving and communication, customer-facing technical support experience, ability to travel up to 50%, bachelor’s in engineering preferred or equivalent experience.
HomePro: Provider of residential security, automation, and electrical installation services.
1+ YOEProvide technical support for home automation systems; diagnose and resolve issues; assist customers via phone and email; document interactions; collaborate with teams.
Gemini Industries: Manufactures and distributes wood finishing products and coatings.
5+ YOEHigh school diploma required; four-year degree or 5 years in coatings; proficient in MS Office; strong color matching, math, and problem solving.
Tyler TechnologiesNYSE: TYL: Provides software and technology services for the public sector.
1+ YOEAssociate degree or equivalent, 1+ year customer service/technical support experience, exceptional customer service aptitude, proficiency with Microsoft Word/Excel/PowerPoint, basic database knowledge, strong communication and troubleshooting skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
SikaSIX Swiss Exchange: SIKA: Manufacturer of specialty chemicals for construction and automotive industries.
Bachelor's degree preferred or equivalent experience, 3–5 years technical service or field support experience in flooring or construction products, strong written/verbal communication, ability to travel nationally, proficiency with Microsoft Office.
CentiMark: Provides commercial roofing and industrial flooring services.
Entry-level role supporting sales: inspect and measure commercial roofs, proficiency with Microsoft Word/Excel and bid estimating software, valid driver's license, ability to climb ladders, construction/roofing experience preferred; Construction Management degree preferred.
Microsoft Word, Microsoft Excel, Bid Estimating Software
Omega Holdings: Distributor of automotive aftermarket air conditioning and cooling components.
Customer-focused technical support with sales experience; manufacturing sales or HVAC experience beneficial; familiarity with ERP/MRP systems (Sage 100) and Microsoft Office; strong problem-solving and communication skills.
ERP, Sage 100, MRP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
Orion180: Provides homeowners insurance policies through an innovative technology platform.
1+ YOE1+ year technical support or help-desk experience; high school diploma or GED; troubleshooting mobile devices, WiFi, and IoT/smart-home systems; strong communication and problem-solving skills.
Prolific: Platform connecting researchers and AI developers with verified participants.
Multiple years of high-volume customer/technical support experience, exceptional written English, problem-solving and de-escalation skills, high typing speed, PayPal account, and ability to pass a short skills assessment.
Zendesk, Salesforce Service Cloud, Intercom, Freshdesk, Slack, Microsoft Teams, Confluence, Notion, Guru, PayPal
Staco Energy Products Co.: Manufactures power quality and voltage control electrical equipment.
Customer support aptitude; electrical technical aptitude; professional telephone skills; active listening; customer-centric mindset; multitask and time management; efficient typing.
Central States Industrial: Distributes and manufactures equipment for hygienic industrial processes.
1+ YOEHigh school diploma, 1+ years inside sales/support experience, ERP and order/quote processing experience, strong communication and technical aptitude; mechanical/technical education preferred.
Central States Industrial: Distributes and manufactures equipment for hygienic industrial processes.
6+ YOE6+ years inside sales/support or order management experience; high school diploma required; technical/mechanical background preferred; strong communication and problem-solving skills.