18 technical support representative jobs at 17 companies in Palatine, IL
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TECHNICAL SERVICE REPRESENTATIVE
Carol Stream, Illinois, United States
$63k-$79k/yrOnsiteFull Time
Antunes: Manufactures commercial kitchen equipment and water filtration systems.
1+ YOETroubleshoot electro-mechanical equipment, provide phone-based technical/customer support, process warranty claims, document technical support, proficient with Microsoft Word/Excel/Outlook; HS diploma required, associate in electronics preferred, 1-2 years related experience, travel ~25-30%.
Microsoft Word, Microsoft Excel, Microsoft Outlook
EFTEC: Provider of adhesives, sealants, and coatings for the automotive industry.
3+ YOEProvide on-site technical support and product expertise for coatings, troubleshoot issues, support product launches, use Microsoft Excel and ERP/QAD, strong communication and problem-solving; bachelor's preferred, 3+ years preferred.
PentairNYSE: PNR: Manufactures water treatment systems and swimming pool equipment globally.
1+ YOEHigh school diploma or equivalent and at least 1 year of customer service, sales, or marketing experience. Requires communication, organizational, multitasking, troubleshooting, and MS Office skills.
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (BA preferred). Perform product repairs, provide technical customer support by phone/email, coordinate parts/estimates. Electrical/mechanical experience and 2+ years customer support are a plus.
SikaSIX Swiss Exchange: SIKA: Manufacturer of specialty chemicals for construction and automotive industries.
3+ YOEProvide technical support for flooring products, conduct jobsite evaluations, prepare technical documentation, support trials and training; bachelor\u0002s degree preferred, 3+ years industry experience preferred, strong communication skills.
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
3+ YOE3+ years customer service experience (call center preferred), outstanding communication, technical adaptability, flexible scheduling, and strong customer focus.
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
LDV: Manufacturer of custom specialty vehicles for mission-critical operations
3+ YOEPrepare specifications and pricing, support sales throughout the sales process, and facilitate production and delivery. Requires bachelor's or PMP or 3-4 years related experience; medium-duty vehicle background preferred; mechanically/electronically inclined.
EcolabNYSE: ECL: Provides water, hygiene, and infection prevention solutions and services.
Bachelor's degree required, technical/field sales experience, valid driver’s license and acceptable MVR, ability to manage accounts and provide technical support; immigration sponsorship not available.
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer-facing support experience, strong English communication, problem-solving, CRM and Microsoft Office proficiency, ability to explain technical concepts to non-technical clients.
Reynolds and Reynolds: Provides software and services for automotive retailers.
Inbound customer support for automotive maintenance claims; must type 40 WPM, strong phone and multitasking skills; technical certification preferred; ASE and automotive service experience a plus.
AARNYSE: AIR: Provides aftermarket products and services to global aviation customers.
4+ YOEAssociates degree or equivalent or 4 years related experience; PC literate (Word, Excel, Access); negotiating and customer support skills; ability to build relationships and work in technical, fast-paced environment; some travel.
Spanish Bilingual Remote Customer Service Representative
Joliet or Chicago
$19-$21/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Remote customer service role handling inbound/outbound calls, managing customer accounts, technical support and data entry. Requires private workspace, 35 Mbps hard-wired internet, camera for training, background check, and full attendance for paid 3-week training.
SunSource: Distributes fluid power and industrial automation components and systems.
Provide customer and sales-team support by processing price, delivery, returns, order status, expedites, product literature, and technical assistance with attention to detail and strong organization.
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
4+ YOEHigh school diploma, typically 4+ years relevant experience, strong communication, MS Office proficiency, logistics/freight payments knowledge, technical support and problem-solving skills.
Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint
AARNYSE: AIR: Provides aftermarket products and services to global aviation customers.
Associate degree or equivalent related experience; bachelor's preferred. Requires product knowledge, negotiation, customer support, relationship-building, business writing, PC literacy, and ability to work in a technical environment.
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
1+ YOEProvide high-volume inbound/outbound customer support, technical troubleshooting, data entry into customer management database, strong communication and multitasking; high school diploma required; 1+ year customer service experience preferred.