10 technical support representative jobs at 9 companies in Racine, WI
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Technical Service Representative
Richfield, Wisconsin, United States
FieldFull Time
AXCS Equipment: Designs and manufactures compact aerial lifts and scissor lifts.
3+ YOEProvide technical support, diagnose mechanical/hydraulic/electrical issues, process warranty and parts requests, develop training, and travel to customer sites. Requires 3+ years technical/service experience and strong communication skills.
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (BA preferred). Perform product repairs, provide technical customer support by phone/email, coordinate parts/estimates. Electrical/mechanical experience and 2+ years customer support are a plus.
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
1+ YOEBachelor's degree or equivalent with 1+ years' experience; troubleshooting and technical support experience; strong phone and written communication; Microsoft Office proficiency; willingness to travel as required.
Watertronics: Manufactures custom water pumping stations and irrigation control systems.
Provide phone/email technical support to service providers and end users, troubleshoot product issues, maintain product knowledge, support warranty/test processes, assist in training service providers, and perform occasional field visits; competency with VFDs, PLCs, electrical/mechanical schematics, SolidWorks, HubSpot, Microsoft Office required.
Variable Frequency Drives, PLC, SolidWorks, Microsoft Word, Microsoft Excel, Microsoft Outlook, Office 365, HubSpot, Microsoft Teams, Watervision, Toro, Rainbird
Formlabs: Develops and manufactures professional-grade 3D printers and materials.
1+ YOE1+ year customer service or hardware support experience, high school degree or equivalent, strong written and verbal communication, technical troubleshooting and customer education skills.
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
3+ YOE3+ years customer service experience (call center preferred), outstanding communication, technical adaptability, flexible scheduling, and strong customer focus.
Crisis Prevention Institute: Provides behavioral de-escalation and crisis prevention training programs.
2+ YOE2+ years customer service experience, high school diploma/GED, English proficiency, strong communication, problem-solving, and ability to use technical systems.
Customer Relationship Management (CRM), Great Plains, Knowledge Management System (KMS)
LDV: Manufacturer of custom specialty vehicles for mission-critical operations
3+ YOEPrepare specifications and pricing, support sales throughout the sales process, and facilitate production and delivery. Requires bachelor's or PMP or 3-4 years related experience; medium-duty vehicle background preferred; mechanically/electronically inclined.
Associated BankNYSE: ASB: Provides personal, commercial, and private banking and financial services.
0+ YOEProvide phone and email support, troubleshoot account and technical issues, promote bank products, mentor new team members, and comply with banking policies.
Snap-onNYSE: SNA: Manufactures and distributes professional tools and diagnostic equipment.
1+ YOEProvide high-volume inbound/outbound customer support, technical troubleshooting, data entry into customer management database, strong communication and multitasking; high school diploma required; 1+ year customer service experience preferred.