38 technical support representative jobs at 18 companies in Wisconsin
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Technical Support Representative
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
GeneracNYSE: GNRC: Manufactures backup power generators and energy technology solutions.
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
Radius: Supplies fuel cards, telematics, and business connectivity solutions.
Technical support experience troubleshooting hardware and software for telematics, experience with service desk platforms (Zendesk, Salesforce Service Cloud, Jira), strong analytical and communication skills; bilingual Spanish a plus.
United States or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
$17/hrRemoteFull Time
TeleperformanceEuronext Paris: TEP: Global provider of outsourced customer experience management services.
Provide front-line technical and customer support from home; strong communication, problem-solving, PC and OS familiarity, internet meeting requirements,18+; HS diploma preferred.
Tier 1 Technical Support Representative (REMOTE WISCONSIN)
La Crosse or Wisconsin
RemoteFull Time
Aureon: Provides fiber connectivity, managed IT, and contact center solutions.
1+ YOEHigh school diploma, 1+ years troubleshooting hardware/software, contact center experience, strong written/verbal communication, intermediate-to-advanced computer and internet skills, dependability and problem-solving ability.
AXCS Equipment: Designs and manufactures compact aerial lifts and scissor lifts.
3+ YOEProvide technical support, diagnose mechanical/hydraulic/electrical issues, process warranty and parts requests, develop training, and travel to customer sites. Requires 3+ years technical/service experience and strong communication skills.
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
High school diploma required (BA preferred). Perform product repairs, provide technical customer support by phone/email, coordinate parts/estimates. Electrical/mechanical experience and 2+ years customer support are a plus.
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
1+ YOEBachelor's degree or equivalent with 1+ years' experience; troubleshooting and technical support experience; strong phone and written communication; Microsoft Office proficiency; willingness to travel as required.
Partner Integration Technical Support Representative (3rd shift)
Wisconsin or North Dakota
$26-$34/hrRemoteFull Time
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
5+ YOEHigh school diploma, typically 5+ years customer service experience; call center and technical troubleshooting experience; strong communication, analytical, and multitasking skills.
AWS, Salesforce, ICS, ServiceNow, Client Resource Center, Microsoft Teams, Microsoft OneNote
Watertronics: Manufactures custom water pumping stations and irrigation control systems.
Provide phone/email technical support to service providers and end users, troubleshoot product issues, maintain product knowledge, support warranty/test processes, assist in training service providers, and perform occasional field visits; competency with VFDs, PLCs, electrical/mechanical schematics, SolidWorks, HubSpot, Microsoft Office required.
Variable Frequency Drives, PLC, SolidWorks, Microsoft Word, Microsoft Excel, Microsoft Outlook, Office 365, HubSpot, Microsoft Teams, Watervision, Toro, Rainbird
Formlabs: Develops and manufactures professional-grade 3D printers and materials.
1+ YOE1+ year customer service or hardware support experience, high school degree or equivalent, strong written and verbal communication, technical troubleshooting and customer education skills.
Customer Support Representative - Internet Services
Alabama or Georgia or Idaho or Iowa or Indiana or Kansas or Louisiana or Michigan or Mississippi or Nevada or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Texas or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$15/hrRemoteFull Time
Privia HealthNASDAQ: PRVA: Provides technology and support to empower independent medical practices.
1+ YOEProvide technical customer support for internet services, troubleshoot connectivity, navigate multiple applications, and document interactions; 1 year call center/technical experience preferred.
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
3+ YOE3+ years customer service experience (call center preferred), outstanding communication, technical adaptability, flexible scheduling, and strong customer focus.
Crisis Prevention Institute: Provides behavioral de-escalation and crisis prevention training programs.
2+ YOE2+ years customer service experience, high school diploma/GED, English proficiency, strong communication, problem-solving, and ability to use technical systems.
Customer Relationship Management (CRM), Great Plains, Knowledge Management System (KMS)
The Vollrath Company: Manufactures commercial kitchen equipment and custom metal products.
Provide technical post-sale support for countertop equipment, troubleshoot and diagnose issues, manage cases, dispatch service providers, place parts orders, and communicate with customers; Microsoft Office and ERP experience preferred.
LDV: Manufacturer of custom specialty vehicles for mission-critical operations
3+ YOEPrepare specifications and pricing, support sales throughout the sales process, and facilitate production and delivery. Requires bachelor's or PMP or 3-4 years related experience; medium-duty vehicle background preferred; mechanically/electronically inclined.
Technical Service Representative / Service Technician
Stevens Point, Wisconsin, United States
OnsiteFull Time
Ki Mobility: Design and manufacture of high-performance wheelchairs and seating solutions.
Provide technical support for mobility products, read parts diagrams, assemble products, manage call queues, document interactions, and use Microsoft Office and enterprise software.
Voith: Industrial technology group for energy, paper, and transport.
BS in Engineering or Paper Science or relevant sales/industry experience, proven sales and relationship skills, ability to provide technical support, willing to travel up to 85%.
Tennessee or Wisconsin or British Columbia or Washington or Arizona or Utah or Texas or Minnesota or Oregon or Illinois or Alberta or Missouri or Colorado or California
$50k/yrRemoteFull Time
Harris Computer: Provides mission-critical vertical market software and service solutions.
1+ YOE1+ year customer service or technical support experience; bilingual English/Spanish; bachelor's in CS or equivalent experience preferred; strong communication, troubleshooting, CRM and desktop software skills; valid passport for travel.
Burlington or California or Colorado or Connecticut or District of Columbia or Florida or Idaho or Illinois or Maryland or Massachusetts or Montana or Nevada or New Hampshire or New York or North Carolina or Oregon or Pennsylvania or Rhode Island or Utah or Vermont or Washington or West Virginia or Wisconsin
$20/hrHybridFull Time, Seasonal
Burton: Manufacturer of snowboards, bindings, boots, and outdoor apparel.
Provide platinum customer support via phone, chat, and email; adapt to product/procedure changes; strong written/verbal communication and technical aptitude; availability for flexible shifts including evenings, holidays, and weekends (seasonal).