407 technical support jobs at 274 companies in Shrewsbury, MA
1d
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Technical Support Specialist
Boston or Nashville or Raleigh or Costa Mesa or Dallas or Chicago
$68k-$102k/yr HybridFull Time
2+ YOEBachelor's degree in electronics, mechanical engineering, or related technical field; 2+ years in eMobility or EV charging support; 3–5 years relevant technical support experience; MS Office and Zendesk experience.
Microsoft Office Suite, Zendesk, Wi-Fi
3mo
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Technical Support Representative
Waukesha or South Portland or North Billerica or Reno
OnsiteFull Time
3+ YOEProvide technical support to authorized dealer network; troubleshoot and resolve technical service issues; document and track requests; mentor less experienced representatives.
Microsoft Office, Warranty systems
3d
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Technical Support Engineer
Wilmington, Massachusetts, United States
$88k-$105k/yr OnsiteFull Time
2+ YOEAssociate degree in a technical engineering field or equivalent experience; 2+ years of field service or technical support experience; strong troubleshooting, analytical, communication, collaboration, and computer skills.
Microsoft Office
1mo
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
1mo
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Technical Support Associate
Wilmington, Massachusetts, United States
$20-$29/hr HybridFull Time
2+ YOE2+ years administrative experience (insurance preferred), high school diploma or equivalent, proficiency with Microsoft Office, strong written communication, organization and attention to detail.
Microsoft Office, Broker Management System
2mo
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Technical Support Specialist
Burlington or United States
HybridFull Time
1+ YOEBachelor's degree or equivalent experience; 1+ year technical support; knowledge of Linux, Tomcat, PostgreSQL, Java, scripting; strong root-cause analysis; independent work; good communication; occasional weekend/after-hours work.
Linux, Tomcat, PostgreSQL, Java, Scripting
3w
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
3d
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Technical Support Specialist
Salem, New Hampshire, United States
OnsiteFull Time
1+ YOERequires 1+ year in a hands-on mechanical or electrical technical environment, complex-system learning ability, technical problem-solving, customer training, communication, and willingness to travel 10–20%.
AutoStore Pathfinder, AutoStore Academy
1mo
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
3w
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
3mo
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Sr Technical Support Representative II
Boston, Massachusetts, United States
$26-$42/hr OnsiteFull Time
1+ YOE1+ years technical support; Bachelor's preferred; strong communication; Windows and cloud proficiency; CJIS background check.
Windows, Microsoft Office, Cloud services, Mobile devices
1mo
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
1w
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Technical Support Representative, In-Store
Phoenix or Boston or Philadelphia
$23-$35/hr OnsiteFull Time
1+ YOERequires strong written and verbal communication, customer service, problem-solving, technical aptitude, multitasking, and 1+ year of customer-facing support or strategic account experience.
Zendesk, Jira, Salesforce
3mo
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Technical Support Specialist - AutoCAD Elec
Boston, Massachusetts, United States
$60k-$108k/yr OnsiteFull Time
6+ YOEProvide technical support for AutoCAD Electrical; 6+ years of industry experience; strong English communication; proficient with AutoCAD and AutoCAD Electrical; customer service oriented.
AutoCAD, AutoCAD Electrical
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
2mo
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Technical Support Representative, In-Store
Phoenix or Boston or Philadelphia
$23-$35/hr OnsiteFull Time
1+ YOE1+ year customer-facing support or strategic account experience; strong written and verbal communication; familiarity with Zendesk, Jira, Salesforce; weekend availability required; technical mindset and problem-solving skills.
SevenRooms, Zendesk, Jira, Salesforce, Covey
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
1mo
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Technical Support Assistant (Temporary)
Wellesley Hills, Massachusetts, United States
$20/hr OnsitePart Time, Temporary
Experience troubleshooting computers and audiovisual equipment, supporting Windows 10/11 and Mac OS, handling help-desk tickets, and providing courteous student/faculty support; strong oral and written communication.
Windows 10, Windows 11, Mac OS