Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
937 technical support jobs at 498 companies in Silver Spring, MD
1mo
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
2w
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Technical Support Technician
Westminster, Maryland, United States
$42k-$57k/yr OnsiteFull Time
2+ YOEAssociate degree or equivalent experience, 2+ years related technical support experience, ability to install/configure hardware and software, work with Active Directory, and perform medium physical work.
Active Directory, Adobe CS, Microsoft Word, AutoCAD, 3 Studio Max, Android, iOS, macOS, Windows, Apple TV, 3d printers
1mo
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
3w
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yr HybridFull Time
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
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Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or Wyoming
$95k-$115k/yr RemoteFull Time
2+ YOEUS citizen with current Secret clearance, 2+ years eDiscovery experience, CS/IT degree or equivalent, skills in PostgreSQL/Postgres, ELK Stack, Redis, Rabbit MQ, API servers, data analysis, ticketing, and customer-facing technical support.
ELK Stack, PostgreSQL, Redis, Rabbit MQ, API servers, Postgres
2w
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
2w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
2d
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Technical Support Specialist (INDG)
Arlington, Virginia, United States
$63k-$97k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent education and experience, 3–5 years of client or technical support experience, strong troubleshooting, analytical, written, and verbal communication skills.
SaaS, enterprise software
15h
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree with 8+ years' experience or equivalent, and 8+ years of PeopleSoft technical support experience.
PeopleSoft, ticketing tracking system
2w
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Technical Support Agent (Access)
Bethesda, Maryland, United States
$19/hr OnsiteFull Time
2+ YOE2+ years technical support experience with electronics and networking, intermediate Linux knowledge, strong verbal/written communication, problem-solving, and ability to learn hardware/software; experience with ticketing systems.
Zoho Desk, Linux
3d
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
2w
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Coordinator, IT Technical Support
Arlington, Virginia, United States
$60k-$73k/yr OnsiteFull Time
2+ YOEBachelor's in a technical field or equivalent,2+ years technical support experience on Windows and macOS, proficiency with Microsoft 365 and Microsoft Admin Center, MDM familiarity, ticketing system experience, ability to lift up to 40 lbs, strong communication.
Microsoft 365, Microsoft Admin Center, Microsoft Entra ID, Teams, SharePoint, OneDrive, Windows 11, macOS, MDM, PowerShell, Bash, ticketing system
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
3w
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Technical Product Support Specialist
New York or Washington
$80k-$90k/yr RemoteFull Time
2+ YOE2+ years in customer-facing technical/product support for SaaS, experience with ticketing systems, OSINT tools, Claude and N8N, strong written/verbal communication and problem-solving skills.
JIRA, Zendesk, Freshdesk, Claude, N8N, Salesforce, Microsoft Excel
1w
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
2d
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Technical Support Engineer (Hybrid/Columbia MD)
Columbia, Maryland, United States
HybridFull Time
2+ YOEBachelor's degree in a technical field or equivalent experience, 2+ years in networking and systems administration, enterprise technical support experience, security knowledge, strong analytical and communication skills.
TCP/IP, Linux, Unix, macOS, Windows, Nessus, JIRA, Salesforce, Zendesk, Splunk, ElasticSearch, SQL, Oracle, MySQL, MSSQL, VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, DISA, HIPAA, CIS, ISO 27001, Wireshark, PCAPs, Large Language Models (LLMs)
2w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
2w
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Senior Federal Technical Support Engineer
United States or Washington or Baltimore
$102k-$127k/yr RemoteFull Time
5+ YOE5+ years technical support/systems experience; strong Linux, containerization (Docker,Kubernetes), cloud and IaC (Terraform/Ansible/CloudFormation) skills; networking, scripting (Bash/Python/PowerShell), and FedRAMP/DoD enclave experience; ability to obtain Top Secret clearance.
Linux, Docker, Kubernetes, AWS, Azure, GCP, Terraform, Ansible, CloudFormation, Wireshark, tcpdump, Bash, Python, PowerShell, Datadog, RESTful, OAuth, SAML, Active Directory, LDAP, Amazon RDS, NodeZero, JavaScript, Go, SQL, NoSQL
1w
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Technical support - (Chantilly, VA - ON SITE)
Herndon, Virginia, United States
$46k-$85k/yr OnsiteFull Time
2+ YOE2 years field support experience, hardware/software troubleshooting for Windows/Mac/iOS/Android, imaging/SCCM, Active Directory, VPN and printer support; able to lift 45 lbs and provide customer-facing service.
Windows XP, Windows 10, Windows 11, Mac OS, iOS, Android, Active Directory, MS Office, OS365, SCCM, VPN