33 technical support specialist jobs at 13 companies in Ames, IA
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Technical Support Specialist - Level 1
Waukee, Iowa, United States
OnsiteFull Time
Myriad Advisor Solutions: Technology and operational support for financial advisory firms.
Entry-level technical support role requiring problem-solving, customer service, and basic IT knowledge; flexible scheduling and ability to handle deskside and remote support.
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
Requires a two-year computer science or programming degree, personal computer experience, desktop and device support experience, communication skills, and independent work ability. Healthcare IT and networking experience preferred.
Personal Computer, computer systems, peripherals, desktops, laptops, printers, mobile devices, Unified Communications, Video Conferencing
Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yrHybridFull Time
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
United States or Minnesota or South Dakota or Iowa or Davenport or Morris or Sauk Centre or Ames or Brookings or Sioux Falls or Rochester or Dubuque
$114k-$140k/yrFieldFull Time
Land O'Lakes: A member-owned cooperative providing agricultural supplies and dairy products.
5+ YOEPhD or DVM with 5–9 years preferred, or master's degree with 10+ years of field experience; dairy industry expertise, species nutrition knowledge, customer-facing support, presentation, technical writing, and collaboration skills.
Peraton: National security and mission-critical government technology services provider.
0+ YOEU.S. citizen able to obtain/maintain DHS Entrance on Duty (EOD); hands-on desk-side IT support for desktops, laptops, VoIP, Cisco switches, fiber, and peripherals; ability to lift 40–50 lb and travel up to 25%.
Cisco switches, Cisco, Electronic Time and Attendance System (eTAS), VoIP, VTC, COTS, GOTS, Microsoft
Peraton: Provides advanced technology and mission support for government agencies.
0+ YOEEducation/experience combination required (Bachelor's/0 yrs, Associate/2 yrs, HS/4 yrs); U.S. citizenship and ability to obtain/maintain DHS EOD clearance; desk-side IT support experience; experience with laptops, mobile devices, Cisco networking, and physical IT installs.
Cisco switches, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), VTC, Cat6
H&R Block: A tax services providing seasonal office support and digital financial solutions.
Field-based seasonal role supporting setup, maintenance, hardware installation, inventory, and basic troubleshooting; must lift 55+ lbs, have reliable transportation, and basic technical and communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
NCMIC: Provides insurance and financial services for healthcare professionals.
1+ YOE1–2 years service-desk or desktop support experience, high school diploma/GED, working knowledge of Windows and Microsoft 365, experience with ticketing/RMM (NinjaOne preferred), strong customer-service and communication skills.
NinjaOne, NinjaOne RMM, Microsoft 365, Outlook, Teams, OneDrive, KnowBe4 PhishER+
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup and readiness; basic technical hardware setup/troubleshooting, ability to lift ~55 lbs, reliable transportation, strong communication and organization skills, Microsoft Office experience.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation and financial services providing tax filing and related services to individuals and small businesses.
Field-based role supporting seasonal office setup and readiness; basic technical hardware setup/troubleshooting, ability to lift 55+ lbs, reliable transportation, strong organization and communication, proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
FORCE America: Designs, manufactures, and distributes mobile hydraulic and control systems.
2+ YOEHS diploma required; 2+ years field service support experience; strong mechanical ability and communication; Associates in related technical field preferred.
Technical Services Call Center Agent and Project Specialist
Bloomington or Altoona or Shakopee or Minneapolis
$23-$28/hrOnsiteFull Time
Ziegler: Sell and service heavy construction and agricultural equipment.
High school diploma or GED required; technical or bachelor's degree preferred. Requires computer skills, MS PowerPoint, MS Excel, Word, communication, customer service, problem-solving, and basic product support knowledge.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Seiler Instrument & Mfg. Co.: Manufacturer and distributor of high-precision optical and geospatial instruments.
Provide expert technical support and training for Trimble geospatial products; travel locally/regionally; background in Land Surveying or Civil Engineering; independent with multi-priority management.
Trimble Access, Trimble Business Center, GNSS receivers, Robotic total stations, Digital levels, Troubleshooting tools
ENTRUST Solutions Group: Provides engineering and consulting services for utility and energy infrastructure.
Experience supporting electric distribution design (overhead and/or underground); strong technical foundations, attention to detail, stakeholder coordination, and interest in project management and client interaction.
Mediacom Communications: Provides broadband, television, and phone services to smaller US communities.
4+ YOE4+ years customer service/hospitality/technical support experience, associates degree preferred, strong analytical and communication skills, proficiency with Windows, Microsoft Internet Explorer and Microsoft Office.
Windows, Microsoft Internet Explorer, Microsoft Office