26 technical support specialist jobs at 11 companies in Ankeny, IA
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Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yrHybridFull Time
CNH IndustrialNYSE: CNH: Global leader in agricultural and construction equipment manufacturing.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
United States or Minnesota or South Dakota or Iowa or Davenport or Morris or Sauk Centre or Ames or Brookings or Sioux Falls or Rochester or Dubuque
$114k-$140k/yrFieldFull Time
Purina Animal Nutrition: National organization serving producers, animal owners and their families through local cooperatives and independent retailers.
5+ YOEPhD or DVM with 5–9 years preferred, or master's degree with 10+ years of field experience; dairy industry expertise, species nutrition knowledge, customer-facing support, presentation, technical writing, and collaboration skills.
Peraton: Provider of mission-critical national security technologies and services.
0+ YOEU.S. citizen able to obtain/maintain DHS Entrance on Duty (EOD); hands-on desk-side IT support for desktops, laptops, VoIP, Cisco switches, fiber, and peripherals; ability to lift 40–50 lb and travel up to 25%.
Cisco switches, Cisco, Electronic Time and Attendance System (eTAS), VoIP, VTC, COTS, GOTS, Microsoft
Peraton: Provider of mission-critical national security technologies and services.
0+ YOEEducation/experience combination required (Bachelor's/0 yrs, Associate/2 yrs, HS/4 yrs); U.S. citizenship and ability to obtain/maintain DHS EOD clearance; desk-side IT support experience; experience with laptops, mobile devices, Cisco networking, and physical IT installs.
Cisco switches, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), VTC, Cat6
H&R Block: A tax services providing seasonal office support and digital financial solutions.
Field-based seasonal role supporting setup, maintenance, hardware installation, inventory, and basic troubleshooting; must lift 55+ lbs, have reliable transportation, and basic technical and communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
NCMIC Group: Mutual insurance and financial-services group serving chiropractors, naturopaths, dentists, physicians, and small businesses.
1+ YOE1–2 years service-desk or desktop support experience, high school diploma/GED, working knowledge of Windows and Microsoft 365, experience with ticketing/RMM (NinjaOne preferred), strong customer-service and communication skills.
NinjaOne, NinjaOne RMM, Microsoft 365, Outlook, Teams, OneDrive, KnowBe4 PhishER+
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
Field-based role supporting seasonal office setup and readiness; basic technical hardware setup/troubleshooting, ability to lift ~55 lbs, reliable transportation, strong communication and organization skills, Microsoft Office experience.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Technical Services Call Center Agent and Project Specialist
Bloomington or Altoona or Shakopee or Minneapolis
$23-$28/hrOnsiteFull Time
Ziegler CAT: Family-owned Midwestern heavy-equipment dealer serving construction, farming, and power customers with Caterpillar and agricultural machinery.
High school diploma or GED required; technical or bachelor's degree preferred. Requires computer skills, MS PowerPoint, MS Excel, Word, communication, customer service, problem-solving, and basic product support knowledge.
Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Seiler Geospatial: Family-owned precision manufacturer and distributor serving defense, aerospace, medical, geospatial, and planetarium customers.
Provide expert technical support and training for Trimble geospatial products; travel locally/regionally; background in Land Surveying or Civil Engineering; independent with multi-priority management.
Trimble Access, Trimble Business Center, GNSS receivers, Robotic total stations, Digital levels, Troubleshooting tools
Dean Snyder Construction: Family-and-employee-owned Midwest design-builder and general contractor serving commercial, industrial, healthcare, food-processing, and life-sciences clients.
5+ YOERequires 5 years of technology experience, including hands-on technical work, or a related post-secondary degree with equivalent experience; Microsoft SQL, databases, applications, networking, support, and valid driver's license required.
Microsoft SQL, Microsoft Access, Microsoft .NET, Visual Basic, Microsoft Excel, Microsoft Word, Microsoft Outlook, HTML, Microsoft SharePoint, Microsoft Office Suite, Microsoft Visio, Microsoft Project, SQL, Fax machine
ENTRUST Solutions Group: Engineering, consulting, and automation services for critical infrastructure.
Experience supporting electric distribution design (overhead and/or underground); strong technical foundations, attention to detail, stakeholder coordination, and interest in project management and client interaction.
Iowa State University: Public land-grant research university serving undergraduate, graduate, and professional students through teaching, research, and outreach.
Bachelor’s degree required; experience with media production, editing, technical support, equipment troubleshooting, customer service, and student employee supervision preferred.
Adobe Creative Cloud, Pro Tools, DaVinci Resolve, Mac, PC, green screen technology, media storage systems
Mediacom Communications: Provides broadband, video, and phone services.
4+ YOE4+ years customer service/hospitality/technical support experience, associates degree preferred, strong analytical and communication skills, proficiency with Windows, Microsoft Internet Explorer and Microsoft Office.
Windows, Microsoft Internet Explorer, Microsoft Office